Always Think Big [Hardcover]

Thomas Duening (Author), John Ivancevich (Author)

Book Description

Publication Date: March 19, 2002

By promising same-day delivery and delighting customers, "thinking big" Mack turned an ordinary business into an all-American success story. At the same time, he earned a reputation as a consummate promoter, a civic contributor, and a devoted philanthropist. Mack's many accomplishments enable him to provide a powerful message, including seven principles for business owners, managers, and employees at every level. Always Think Big provides Mack's tips, pointers, and principles that anyone can use to improve his or her approach to customer service, marketing, and managing.

Editorial Reviews

About the Author

Jim "Mattress Mac" McIngvale, cofounder and owner of Gallery Furniture in Houston, Texas, is known as the "save you money, same-day delivery mattress guy" who is constantly in the news. Mac has shared his passion for success and commitment to the community as a guest on Oprah and The Today Show.

Dr. Thomas N. Duening is an entrepreneur, consultant, author, and college instructor. He holds a bachelor’s degree from the University of Wisconsin and a master’s degree and doctorate from the University of Minnesota.

Dr. John M. Ivancevich is a researcher, trainer, consultant, and prolific textbook author with more than 60 titles to his credit. He holds a bachelor’s degree from Purdue University and a master’s degree and doctorate from the University of Maryland.

Product Details

• Hardcover: 256 pages
• Publisher: Kaplan Publishing; 1st edition (March 19, 2002)
• Language: English
• ISBN-10: 0793153751
• ISBN-13: 978-0793153756
• Product Dimensions: 9.3 x 6.4 x 0.8 inches
• Shipping Weight: 1.1 pounds
• Average Customer Review: 4.5 out of 5 stars  See all reviews (6 customer reviews)
• Amazon Best Sellers Rank: #1,038,436 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

8 of 9 people found the following review helpful:

5.0 out of 5 stars A "must-read" for investors and successful entrepreneurs, May 28, 2002

By A Customer

This review is from: Always Think Big (Hardcover)

"Always Think Big--How Mattress Mack's Uncompromising Attitude Built the Biggest Single Retail Store in America" provides a fascinating, well-written account of Mattress Mack's rise from penniless salesman to multi-millionaire businessman and philanthropist. Mack's combination of attitude, perseverance, and successful marketing techniques have made him a legend in Houston, but "His "Treat Everyone Like a Movie Star" techniques are valuable in any location or arena: small businesses, large corporations, schools, government, charitable organizations.

1 of 1 people found the following review helpful:

5.0 out of 5 stars Great Story - Fun Read, July 14, 2007

By 

Customer (Lakeville, MN) - See all my reviews

This review is from: Always Think Big (Hardcover)

This is a great story! Mattress Mack is an impressive business person and such a positive contributor to his community and society. Gallery Furniture is like no other store in the country. It is truly a must see experience.

6 of 9 people found the following review helpful:

5.0 out of 5 stars For those who would think big in their own businesses, July 8, 2002

By 

Midwest Book Review (Oregon, WI USA) - See all my reviews

This review is from: Always Think Big (Hardcover)

A Texas entrepreneur who produced the most productive singlesite retail furniture store in America, Jim McIngvale is justifably known as 'Mattress Mack'. By promising - and delivering - extraordinary service and thinking big about the future, McIngvale built his empire. Always Think Big incorporates the basics of his approach for those who would think big in their own businesses.