Customer Reviews

Amazon.com Gift Cards

5 star:		(18)
4 star:		(0)
3 star:		(2)
2 star:		(0)
1 star:		(9)

 

 

I purchased a $200 gift card to give as a Christmas gift. I decided not to give the card and then attempted to use the card myself. I was told that the number was no good. After attempts to get this resolved I was told that the card had been used by an unauthorized party. The card had never left my possession, so I know noone other than myself ever saw it. I don't know if they issued the same number to more than one person, or if I was just scammed. Either way, I am out $200 and was told that I would need to contact my credit card company to file a claim. Well, it's been 10 months since I purchased the card so it appears that I am just out $200. I wish I would have read the reviews prior to purchasing this. It seems I'm not the only person that this has happened to!!!!

I have purchased two of these cards and am not sure I will ever buy another. The first was to be sent on a specific day, but it did not show up until @ midnight that day. The second one took three calls to customer service before it was actually emailed (more than a day after I originally try to send it).

Both my husband and daughter wanted to use the card with the Amazon MP3 site. My husband had a difficult time getting the site to pull from the gift card rather than his credit card and after much fighting was able to resolve the issue.

The other card was for my 17 year old daughter. She got the card, created an account and neither of us could get it to work with the MP3 site. After contacting customer service, the "fix" was for me to put my credit card on her account even though she had a gift card. Why should I have to back up a gift card with a credit card?????

Although the cards have initially brought much misery and stress, for the most part the customer service reps at Amazon have been a big help in resolving my issues (canceling the card for my daughter and buying a new one and later transferring the card to my Amazon account and having my daughter us it to purchase music - at least I can control her use by logging in and getting email verifications of the purchases.) I have to say trying to give someone a gift card should not be so much work!

I've received a few gift certificates over the last year, as well as e-cards, and I think they're great. Once they're claimed, they just show up in my account, and automatically apply when I purchase something. I can also look up the balance easily through my account, so I know what my limits are. I also like the fact that I can use them to buy used books sold by other merchants too, which helps me buy the hard-to-find books I like. So far, I've used gift certificates for books and DVDs and have had no problems.

I bought my mom an online gift card (emailed) from Amazon and it turned into the worst, most stressful present I ever bought her. The gift card took over a year to use including extra money Amazon gave her for her inconvenience. Amazon dose not mention that the gift card can not be used on every item. Also, after checkout the gift card may only apply 20% to each item, leaving you with money left over and your credit card charged when you thought you finished the gift card. Believe me it's happened multiple times. Save your self the stress and time of multiple phone calls to Amazon and choose any other company for a gift card.

I wish I had read the reviews before I purchased a gift card -- but the reviews and any stars don't appear on the gift certificate page that I can see. I purchased this for a recipient who has no credit card, not knowing that a credit card number is required to redeem the certificate. After being unable to redeem the card, he spent some time on the phone with customer service, as did I. There is, apparently, no way to use the card without a number, which seems to negate the whole point of a gift card. At one point, the customer service rep blithely replied that the recipient could use his debit card. Apparently the whole concept of being cardless was beyond her comprehension. I've learned, in talking with people about this card's drawbacks, that my sister also had problems redeeming an Amazon gift card a few years ago and neither she nor the person who gave her the card got the money back.

Not sure what the problem with Gift Certificates is. I thought I hadn't received it, but found out that somehow I accidentally deleted it without looking at it... Love that I can save my GC in my account and use it whenever without having to try to save the email with the info! Very useful!

I receive two Amazon gift certificates each year from my aunt in Germany and have always been happy with my purchases. It gives her the freedom to send me a gift without the hassle of mailing it and gives me the freedom of getting just what I want. I love it! There are lots of stores to buy from. I have bought, books, music, quesadilla maker, bassinet, the list goes on. No hassles, no lines in the stores, ships right to my door. Thanks Amazon for making shopping online enjoyable and easy.

Bought an Amazon gift card from Target, receipt says Kindle -number- Activation successful. Went to /kindlegift, followed instructions to scratch card and entered 16 digit number- website says invalid. Fooled around for more than 15 minutes with different combinations of key strokes between the 4 alphanumeric groups without success. Amazon's answer was to report the code number on a form meant for problems with a 17 digit order number which, not surprisingly, the form would not accept. I sent a screen shot of the nonworking form with the none working code number as a return email. Amazon's return email to me repeated using the the nonworking order form. It looks like I am out $25 because I refuse to play telephone tag with them.

I absolutely adore Amazon gift cards. All of my friends and family use Amazon so it's a sure thing gift for everyone I know. Everyone can find SOMETHING on Amazon that they must have. I usually have them sent via email (because I also am horrible about remember birthdays and other important dates until the last minute), but I've also sent them via mail. Both are well presented, the claim code is very visible and the recipients have been thrilled.

I use them myself for my Kindle purchases. I have a certain $ allowance each month that I set up for my book-buying. I purchase a gift card each month and apply it to my account. When that money is gone, I can buy no more books until next month. This seems to keep me from overspending on books (which I can get carried away with!).

Whether you are looking to budget yourself or looking for a great gift (planned or last minute!), Amazon gift cards are definitely worthy of your bookmarks :)

I received an Amazon gift card code with a LivingSocial purchase. It was only $10 which is very lucky b/c when I went to redeem the code it told me that it had already been redeemed by another Amazon account. I got nowhere with Amazon after live chatting and emailing with foreign customer service reps repeatedly, none of whom could seem to get beyond the language barrier to understand that I could not contact the "person" that gifted me with the card since it was part of a LivingSocial purchase. Even if I had been able to contact an individual about it, what are they supposed to do? It's clearly a glaring problem with the Amazon gift code redemption process that people are able to redeem gift codes for account credit that do not actually belong to them, essentially stealing from other Amazon customers. I even followed up asking if they were at least looking into the situation and taking action to reprimand the Amazon account owner who ended up redeeming my code. Amazon basically brushed me off telling me again to contact the "person" who gave me the gift card. It's incredibly frustrating that I got nowhere with Amazon on the problem. I did attempt to contact LivingSocial to at least tell them to think twice before including and Amazon gift card as a part of their deals anymore. They were nice enough to credit my LivingSocial account the $10. I would never buy an Amazon gift card. It's far too much of a risk.