I have a prime membership and have been watching videos without problems until today. Now it says I'm logged in at another location (which I'm not) and that I can't watch the videos I want. Also, some videos have been made download only (which I've never seen before).
Is there a way to remotely log off all other locations? Is the download only thing a bug?
I can only download videos I've purchased, not prime videos available for download, says they're downloaded on another of my registered devices, they're not. If by chance it looks downloaded, when I try to watch them, it says I need to connect to WiFi. I've been talking to customer service & tech support, they don't have a clue. I'm soon cutting my prime membership. I bought it so my truck driving hubby could have something affordable to watch (I'm Donna not Allen)