Customer Reviews

Your Diamond Ring

5 star:		(10)
4 star:		(1)
3 star:		(2)
2 star:		(0)
1 star:		(1)

 

 

I was initially skeptical about buying an engagement ring from Amazon. However, the ease of selecting exactly what I wanted and the terrific price convinced me to give it a shot.

The ring shipped overnight, insured, via UPS, which allayed a lot of my fears. The package also contained a detailed appraisal (useful for insurance), and an explanation of the cut, clarity, etc. with a visual depiction of where the flaws are (although I can't see them anyway!). Amazon was also excellent about communicating throughout the process - I received emails confirming the order, updating me on the status of the setting and quality of the diamond, and letting me know when to expect delivery. There is a 90 day return policy - in case you're not happy with the ring, or if (god forbid) you are unsuccessful in your proposal.

The ring itself was beautiful and showed quality craftsmanship. My fiance was impressed that I "designed" such a beautiful ring, and that I could afford such a large center stone. I would highly recommend this service to anyone who wants a customized ring and also wants to save money. The only drawback is that I have to pay for cleanings (they are sometimes included when you buy from a jewelry store).

I bought this item back in 2007 and shipped it over to Costa Rica (where we live). I made an extensive research about what to look for in an engagement ring, particularly diamonds. None jewelry stores I visited offered certificates and you would just have to believe what the jewelers told you about the rings they offered. I often found out that the quality of the diamonds sold was sub-par (I-J color, and SI1-2 clarity) and over priced.

I cannot stress the security that you get when your diamond comes with a certificate (GIA in our case). I received the ring and was very impressed by it. It packed quite a lot of fire and the platinum ring was beautifully finished. We have even received complements from local jewelers about the craftsmanship of the ring.

I was worried at first about the diamond coming off the setting (trellis) but my wife has had it now for over two years and wears it everyday to work without problem. It gets scratched and loses some brilliance, but every year we take it for cleaning and polishing at our local jeweler and it recovers all of the spark, just like the day we bought it.

The only downside of buying rings online is the sizing, but I find that the Amazon sizing chart is quite accurate and as long as you get a ring from your girlfriend to use as a sample and maybe order the ring 1/4 size larger, you can't miss (in any case it's cheaper to get a ring reduced than enlarged).

I hope this review gives you some confidence in buying your engagement ring through amazon. We were so happy with our purchase that we bought our wedding rings through Amazon as well and are quite happy with both purchases.

The diamond is great and exactly what I chose. Maybe I'm being picky, but one side of the ring is slightly wider than the other and its stamped amazon. I'm having a hard time deciding if I should return or just be happy with it. It is probably unnoticeable, but I did. I guess when I spend so much I want it to be perfect.

The option to custom order a ring is the only way to go. Do a little research on what the different factors mean (diamond clarity, etc.) and you can set your bounds on a ring that matches your specifications and budget. I purchased the ring for my wife (2nd marriage). We've been married for 6 years and both wear plain wedding bands ($15 specials). I had waited far too long to get her something nice and she was absolutely surprised and thrilled when I gave her the box to open. I wouldn't hesitate to use the service for my wife's next surprise.

This ring was perfect and not to extravagant. Not too simple but just right. My fiance loves it. Could not find anything this simple and still awesome in stores. Fiance is happy and I am happy too!

I bought this engagement ring for my girlfriend ... after receiving the ring, it was obvious that there was no way she could say no. We ended up with just under a carat with a hefty 18K gold band for under $1500. It looks, feels, and is excellent. I would recommend Amazon's build an engagement ring service to anyone.

I received this diamond ring within one week after ordering. I appreciate with the service of Amazon and the quality of the product...the only thing I am not so satisfied would be the cleanness of the certificate; it's a bit old to me.

It's exactly as I imagined... only more beautiful. The diamond is spectacular, the package is very nice. It's a small, simple, but very nice ring for those of us who are somehow short on budget. There is no way that you are going to receive a NO as an answer with this ring!

Took my time using Amazon online tools, and upon the suprizingly rapid delivery, found the ring to be even better than I'd imagined. Extreemly pleased.

When I received my ring, it was very apparent that it was made incorrectly. There was a huge gap between the diamond and the setting but only on one side. I contacted customer service to see if this could be repaired and was told that since it was a purchase over $300.00, I could only get a refund. I advised them I would be overnighting the ring back and would wait for my refund. After 7 days of waiting for my money, I received a "repaired ring" which ended up looking just as bad as the first one. It was the original ring that someone had poorly attempted to close the gap on the band. Not only was there still a gap, but now one side of the ring sat higher than the other. I immediately called customer service because I did not ask for another ring to be sent and explained that I had been waiting for a refund. The rep that I spoke to said he didn't see any documentation of a new ring being shipped or the old one being repaired. He told me that he would call me first thing the next morning after speaking to some of his colleagues to get this resolved. I waited 2 days and still had not heard anything so I called again. I spoke to a different rep who assured me I would have my refund the next day. I told her that I had already been waiting almost two weeks for this refund. She said she would put a rush on it but that never happened. I never did hear back from the 2 reps that I spoke with as they both promised to call me with an update. After waiting over 3 weeks I finally received my refund. My experience with Amazon was horrible. Not only was the product poorly constructed but the customer service department was no help at all. They made several promises that they did not keep and never made an attempt to keep me informed with the status of my issue. BUYERS BEWARE!!!!! Thank you for taking the time to read this...
M. Ebel