- Brand Name: Amber Alert GPS
Amber Alert GPS Child Locator Tracking Device
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Top Customer Reviews
Update: After using the device for two and a half weeks, I ended up calling Amber Alert because the device was completely useless. It would work sporadically, go offline and stay offline for several hours or days. I would get an alert that the kid got to school when she is already back at home, etc. They said that they had a "bad batch", but the fact that the GPS would record coordinates around the block is normal. I don't know why and how? My iPhone always shows the correct coordinates. At first, they said that they did a firmware upgrade over the air and asked me to test it for a couple of days. I had no visual evidence of anything change on the device, but two days later called them back and said that the device is useless and nothing helped. They told me to send it back and they would replace it. It has been three weeks since I sent it. Today it was shipped back to me. I will report back. I asked to be credited for two months of service because the device didn't work right the first month and then they had it for another month. They only gave me 1 month credit. I was going to add a star for customer service, but this just subtracted the star back. Still two stars overall
Amber Alert GPS were more interested in threatening debt collectors that keeping a positive image. Disgusting, - you would think in the world of social media where word of mouth can spread faster than ever before - that they would think twice before forcing an argument over the sake of less than $35. Matt @ Amber Alert Billing - I'm looking at you. Never again.
Potential customers looking at this product - keep walking and head over to Pocketfinder instead.
I am very careful when reviewing contracts and terms and conditions, but was caught out by this. Their practices are really misleading, so be very careful if you are thinking of buying this - it will probably cost you more than you think!
Amber Alert GPS? Nope. Besides paying them an initial hefty sum for barely working hardware + a monthly service fee you ALSO have to pay $199 just to cancel.
And God help you if you go directly through the company and chose a plan with a reduced-cost or free device included with it. THEN it's going to cost you upwards of $600 if you decide you no longer want or need it.
We bought this device under an offer that we understood allowed us to buy the device and then do a month-by-month contract, because we paid a little more for the device upfront. They started billing us monthly ($14.99), and our subscription frequency said "1 month." Then we wanted to cancel, its an extra $200 cancellation fee. We tried to pull up the original terms and conditions online, but the page had been moved.
So bottom line, if you make a deliberate effort to try to not get tied into a long-term contract, they find a fairly deceptive way in the fine print to make you pay.
Most Recent Customer Reviews
I would recommend this product to anyone with small children, children with disabilities, even elderly people. GREAT PRODUCT!Published 7 months ago by J
Rarely accurate, scared my wife and I because it reported him all over the city but not where he was supposed to be. Read more
The battery wouldn't even last a full day for my son at school. Since it was pretty useless, I call to cancel service and they said to cancel I would have to pay for 2 years of... Read morePublished 10 months ago by cassiej0
A service like this with terrible support is flat-out dangerous.
The device, when it works, works well. Read more
I have had the Amber Alert for a little over a year now. I have a toddler and we slip it into his pocket when we go out in case we get separated somehow. Read morePublished 13 months ago by Edward Hunt
I bought one for my father who has dementia. We wire tied it to his cane. Inside his nursing home (a 1920's ) building it does not report but outside it does wonderfully. Read morePublished 15 months ago by Laura Cassanos
The Amber Alert GPS is a disappointment for two reasons. First, the devices are unreliable and simply do not work as advertised. Read morePublished 17 months ago by Paul Adamson
I live in Steamboat Springs and my 5 year old skier carries the device. it is over the top cool. When he is on the mountain the map shows the run he is on and even shows his... Read morePublished 19 months ago by wendy sefert
My wife bikes everywhere, even at night. Using a cell phone for emergencies is virtually impossible since it is hidden away in her saddle bag. Read morePublished 20 months ago by maestromind