Ambient Findability (Paperback)

~ (Author)
Key Phrases: emotional design, ambient devices, human wayfinding, Semantic Web, Information Interaction, World Wide Web (more...)

Editorial Reviews

Product Description

How do you find your way in an age of information overload? How can you filter streams of complex information to pull out only what you want? Why does it matter how information is structured when Google seems to magically bring up the right answer to your questions? What does it mean to be "findable" in this day and age? This eye-opening new book examines the convergence of information and connectivity. Written by Peter Morville, author of the groundbreaking Information Architecture for the World Wide Web, the book defines our current age as a state of unlimited findability. In other words, anyone can find anything at any time. Complete navigability.

Morville discusses the Internet, GIS, and other network technologies that are coming together to make unlimited findability possible. He explores how the melding of these innovations impacts society, since Web access is now a standard requirement for successful people and businesses. But before he does that, Morville looks back at the history of wayfinding and human evolution, suggesting that our fear of being lost has driven us to create maps, charts, and now, the mobile Internet.

The book's central thesis is that information literacy, information architecture, and usability are all critical components of this new world order. Hand in hand with that is the contention that only by planning and designing the best possible software, devices, and Internet, will we be able to maintain this connectivity in the future. Morville's book is highlighted with full color illustrations and rich examples that bring his prose to life.

Ambient Findability doesn't preach or pretend to know all the answers. Instead, it presents research, stories, and examples in support of its novel ideas. Are we truly at a critical point in our evolution where the quality of our digital networks will dictate how we behave as a species? Is findability indeed the primary key to a successful global marketplace in the 21st century and beyond. Peter Morville takes you on a thought-provoking tour of these memes and more -- ideas that will not only fascinate but will stir your creativity in practical ways that you can apply to your work immediately.

""A lively, enjoyable and informative tour of a topic that's only going to become more important.""

--David Weinberger, Author, "Small Pieces Loosely Joined" and "The Cluetrain Manifesto"

""I envy the young scholar who finds this inventive book, by whatever strange means are necessary. The future isn't just unwritten--it's unsearched.""

--Bruce Sterling, Writer, Futurist, and Co-Founder, The Electronic Frontier Foundation

""Search engine marketing is the hottest thing in Internet business, and deservedly so. Ambient Findability puts SEM into a broader context and provides deeper insights into human behavior. This book will help you grow your online business in a world where being found is not at all certain.""

--Jakob Nielsen, Ph.D., Author, "Designing Web Usability: The Practice of Simplicity"

""Information that's hard to find will remain information that's hardly found--from one of the fathers of the discipline of information architecture, and one of its most experienced practitioners, come penetrating observations on why findability is elusive and how the act of seeking changes us.""

--Steve Papa, Founder and Chairman, Endeca

""Whether it's a fact or a figure, a person or a place, Peter Morville knows how to make it findable. Morville explores the possibilities of a world where everything can always be found--and the challenges in getting there--in this wide-ranging, thought-provoking book.""

--Jesse James Garrett, Author, "The Elements of User Experience"

""It is easy to assume that current searching of the World Wide Web is the last word in finding and using information. Peter Morville shows us that search engines are just the beginning. Skillfully weaving together information science research with his own extensive experience, he develops for the reader a feeling for the near future when information is truly findable all around us. There are immense implications, and Morville's lively and humorous writing brings them home.""

--Marcia J. Bates, Ph.D., University of California Los Angeles

""I've always known that Peter Morville was smart. After reading Ambient Findability, I now know he's (as we say in Boston) wicked smart. This is a timely book that will have lasting effects on how we create our future."

--Jared Spool, Founding Principal, User Interface Engineering

""In Ambient Findability, Peter Morville has put his mind and keyboard on the pulse of the electronic noosphere. With tangible examples and lively writing, he lays out the challenges and wonders of finding our way in cyberspace, and explains the mutually dependent evolution of our changing world and selves. This is a must read for everyone and a practical guide for designers.""

--Gary Marchionini, Ph.D., University of North Carolina

""Find this book! Anyone interested in makinginformation easier to find, or understanding how finding and being found is changing, will find this thoroughly researched, engagingly written, literate, insightful and very, very cool book well worth their time. Myriad examples from rich and varied domains and a valuable idea on nearly every page. Fun to read, too!"

--Joseph Janes, Ph.D., Founder, Internet Public Library

About the Author

Morville is president and founder of Semantic Studios, a leading information architecture and strategy consultancy.

Product Details

• Paperback: 188 pages
• Publisher: O'Reilly Media; illustrated edition edition (October 1, 2005)
• Language: English
• ISBN-10: 0596007655
• ISBN-13: 978-0596007652
• Product Dimensions: 8.7 x 6 x 0.5 inches
• Shipping Weight: 12.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (49 customer reviews)
• Amazon.com Sales Rank: #36,887 in Books (See Bestsellers in Books)

  Popular in these categories: (What's this?)

  #5 in	Books > Business & Investing > Marketing & Sales > Marketing > Direct
  #21 in	Books > Computers & Internet > Databases > Database Design
  #25 in	Books > Computers & Internet > Hardware > Design & Architecture

Customer Reviews

Most Helpful Customer Reviews

69 of 73 people found the following review helpful:

2.0 out of 5 stars Frustrating - a few good references, but no good insights, January 18, 2006

By	John H. Kaplan "johnkaplantech" - See all my reviews (REAL NAME)

Ambient Findability can be summed up as follows: There is a lot of information on the web so it's hard to find what you want, it's going to get worse, and the author claims to know what to do about it but won't tell you.

The book starts out with great promise. I believed it would contain insights, sage advice, and practical details about how to make my web pages findable to my audience. The first couple of chapters were great introductory material, and they whetted my appetite for the meaty material that was sure to follow.

Then, there was some more introductory material, and I began to notice that the author threw a lot of quotes around but didn't explore them very deeply, and threw in illustrations of things mentioned in passing in the book that really didn't illuminate anything. For example, he mentioned the Tower of Babel, and then presented an illustration of a Bruegel painting of it, which illustrated... not much. After a dozen of these you wonder if they were just trying to make the book look bigger.

Around page 100 or so, I wondered if the author would ever stop glossing over introductory material, and actually get to the meat of the book. Unfortunately this never happened as far as I was concerned, and so my frustration. Ambient Findability never delivered any practical tips or any insightful theories that could help an aspiring web designer.

One thing you can say for the author, he has read a lot of great books, and Ambient Findability contains references to many great classics worth reading, including Blink, The Cathedral and the Bazaar, the Cluetrain Manifesto, and Don't Make Me Think. I wish the author had chosen to emulate those books and had worked to develop and present some insights of his own, rather than just drop quotes from other sources. As it is, this book is good for gathering a few references to other better literature, and not much else.

24 of 25 people found the following review helpful:

3.0 out of 5 stars Great topics but written like a long blog, January 7, 2007

By	Pat "the kid" (Hong Kong, China) - See all my reviews

My everyday work involves search engines, both using them for research and developing the technology. I was deeply impressed by the lengthy and highly enthusiastic reviews posted here. One day, I wandered into a bookstore and saw the book. I bought it without even opening it. I have to say that given the high expectation, I was quite disappointed by the book.

I read the book in detail for most parts of it and skimmed through the rest of it. The book I like most is that it is not just about Google, blog search, myspace, etc. It attempted to give a broad analysis of the topic, mostly from non-technical viewpoints, drawing literatures from very diversified sources, AI, social science, politics, history, etc. I learned terms like folksonomies, boundary objects and a lot of stories and quotes that I can use to make my next presentation on the same subject more interesting. This is what I gained from the book.

The main weakness of the book is twofold. First, the book does not help you understand more about the problem of findability and where the future might be, let alone giving you a hint on the solution; it repeats what most people have already known and re-asserted it with more discussions and examples. Second, the writing adopted a style commonly found in online articles and blogs. Beautiful but confusing statements. The style is good for online writing where creating controversies and arguments is an important goal of writing, but I won't expect it from a book. For example, on Page 38, the author said "... visualization approaches fail because there's no there there." It is not only hard to understand, but once you do you find it not true. The purpose of information visualization is not to represent pages in 3D space with edges representing the distances between pages (see what the author quoted in the same paragraph) but one of the important goals, and obstacles, is to extract the themes of the pages and connect the themes based on their semantic relationships. A careful look at Fig 2-14, a screendump from Grokker, would reveal that what were shown on the screen were topics, not pages. On Page 143, when talking about a client's website become unsearchable because texts on the pages were rendered as images, the author said "one the web, the journey often begins with the destination." Beautiful, but the truthfulness of the statement depends on which end of the pipe you are looking into. There are too many examples like these that don't stand deep logical reasoning. A full elaboration will make this review too long.

After reading the book, I felt like I have read a long blog from the author. Like reading any blog written by great minds, you often find shining ideas here and there, but you have to endure the style of writing and imprecisions, and organize the thoughts yourself. This is what the author advocated anyway (Chapter 7 Inspired Decisions).

49 of 60 people found the following review helpful:

5.0 out of 5 stars The big picture of information retrieval , November 19, 2005

By	calvinnme "Texan refugee" (Fredericksburg, Va) - See all my reviews (TOP 10 REVIEWER)

This book is a very thought-provoking read about what should be a major theme in information retrieval and in interface design -you cannot use what you cannot find.
There are plenty of books that will teach you information retrieval algorithms, and plenty of books that will teach you about human-computer interfacing and interaction, but none of them seem to be looking at the big picture. Moreville discusses the "anatomy of the large tail". This is the fact that there are millions of niche markets at the shallow end of the bit stream. For example, Barnes & Noble carries 130000 titles. However, half of Amazon's book sales come from titles outside its top 130000 sellers. The implication is that the market for the number of books that are not even sold in the average bookstore is larger than those that are. This book is filled with valuable insights and statistics such as this. I notice that Amazon shows no table of contents for the book, so I do that here:
Chapter 1 "Lost and Found" is an introduction to the importance of being able to find information and an idea of the lost productivity and business revenue caused by a lack of findability.
Chapter 2 "A Brief History of Wayfinding" - Through history, humans have learned to navigate environments of increasing complexity, creating wayfinding tools and vocabularies , all of which are ultimately adapted to more complex environments as they are invented until today we struggle to port these spatial metaphors to the web, where distance is poorly defined and "there is no there".
Chapter 3 "Information Interaction" - Since Moore's Law implies that technology accelerates exponentially, it follows that we will be increasingly overwhelmed with information. Conversely, the paradigm of Human Information Interaction embraces social and psychological dimensions of information seeking behaviour. Using this paradigm, innovators such as Google have improved information retrieval by tapping into the fact that humans are drawn to gossip and the power of popularity.
Chapter 4 "Intertwingled" - Findability is becoming more urgent as our environment becomes more complex, with information about the real world being imported into cyberspace. Accordingly, we strive to make good decisions on how to intermingle our lives with technology in order to make information manageable, viewing it with novel interfaces (orbs, digital paper, etc).
Chapter 5 "Push and Pull" - Ideally, we want to increase our signal-to-noise ratio to pull people, places, products and ideas into our attention, while reducing the push of unwanted messages and experiences.
Chapter 6 "The Sociosemantic Web" - The Semantic Web promises an era where search and navigation systems (i.e. agents) bring us the information we need. The author makes a case for a "sociosemantic web" that relies on the pace-layering of ontologies, taxonomies, and folksonomies to learn and adapt as well as teach and remember.
Chapter 7 "Inspired Decisions" - The author discusses artificial intelligence concepts, irrational human behavior, and information overload. He discusses graffiti theory, which suggests that we are unconsciously shaped by the information we digest, and this produces feedback into the information we seek.
The author has done a good job of weaving together his own theories with the theories of others into a well-written cohesive read on the subject of information organization and retrieval. There is a great deal of science in this book, but he makes it very accessible. I therefore highly recommend this book for anyone who is interested in information retrieval, artificial intelligence, or user interface design, or just the general reader who would like to know what trends might be ahead in the field of data design and findability. It would also be useful to those who are interested in business and entrepreneurship who wish to find new ways for their potential customers to find them. However, if all of the author's theories are correct, ambient findability will only be ultimately achieved if it is implemented on a global basis, due to the fact that achieving findability requires a social effort as well as an individual one.