7 of 7 people found the following review helpful:
4.0 out of 5 stars
Nice tool, June 13, 2008
This review is from: American Gardener 3-Inch 3.6-Volt Cordless Grass Shear GS36 (Lawn & Patio)
I have two of them for gardening. It is handy and good at home. Suggestuon: buy an extra battory with the initial purchasing.
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7 of 7 people found the following review helpful:
5.0 out of 5 stars
works dandy......, August 18, 2008
This review is from: American Gardener 3-Inch 3.6-Volt Cordless Grass Shear GS36 (Lawn & Patio)
this little tool works great...it's super sharp and holds a charge for a substantial amount of time...worth every penny.
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6 of 6 people found the following review helpful:
1.0 out of 5 stars
bad service, August 6, 2009
This review is from: American Gardener 3-Inch 3.6-Volt Cordless Grass Shear GS36 (Lawn & Patio)
I purchased the GS48 4" Grass Shear in June and used it three times in three weeks on a small patch of grass. The shears is very loud and cut the grass fine the first time I used it. The blades dull very fast and by the second use, it started to bruise some of the grass blades. During the third use, the blades quit working even though the motor kept running and emitted a high pitched shriek.
The first line customer service at American Gardener are exceptionally nice and easy to work with, however, they are there only to answer the phone and take messages. It is the 2nd line workers who actually do do anything to help you. After phone phone calls in a span of 3-1/2 weeks, and emailing copies of my receipts as they requested, nothing was done by the 2nd line workers. They promised to send out replacements blades (they think the blades are broken inside the housing) but I never received them, and no one bothers to call me back. After waiting almost a month with no action, I decided to return the item but American Gardener does not want it back because I didn't buy it from them, and Amazon only has a 30-day return policy.
Maybe I just had a lemon, but I'll never buy another American Garden product again.
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