38 of 39 people found the following review helpful:
4.0 out of 5 stars
Lives up to its promise, April 24, 2003
This review is from: American Gardener YardSaw 24-Volt Cordless Pole Saw PS24 (Lawn & Patio)
This is a very useful addition to a property dominated with trees. For a relatively cheap price (versus a Stihl), you have a product that does what it promises - prume limbs up to 3 inches in diameter with no pressure needed. The extension pole is sturdy and and the unit solidly built. While I am quite satisfied with the unit, a few improvements would make it even better. A top grip for the second hand would be very useful - this would allow for a steady grip than grasping the pole. Second, a lock and unlock mechanism on the extension (rather than a screw) would make for changing length easier in the yard. Still, I recommend this product for someone who has to periodically lop small tree limbs from 10 to 15 feet off the ground.
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17 of 17 people found the following review helpful:
4.0 out of 5 stars
Good Product, March 25, 2004
This review is from: American Gardener YardSaw 24-Volt Cordless Pole Saw PS24 (Lawn & Patio)
Product comes fully assembled except for the blade. Does need initial charging of 16 hours. I used it on 10 branches approx. 3-4 inches thick the first time out and it did the job. I don't know what the problem was with the guy in Texas that recommended the chain saw type of pruner. Maybe he sells them.
Anyway with no gas & oil to mix, no winterizing, no cords and totally portable this is one nice yard tool.
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10 of 10 people found the following review helpful:
4.0 out of 5 stars
Will it last? Maybe, but it's a great saw while it does., September 28, 2006
This review is from: American Gardener YardSaw 24-Volt Cordless Pole Saw PS24 (Lawn & Patio)
Like some others who have reviewed this, my unit broke. Amazon replaced it immediately. Before returning it, I called American Gardner customer service. They were excellent. I was trying to figure out if I could repair this thing without returning it. The well-informed person I talked to discussed this with me and we couldn't come to a solution. She said she'd have someone else call me. Within an hour, I got a call and decided I couldn't fix this saw. I'd thrown the box away and had to wait for Amazon to send the replacement so I could use its box to return the first saw. The only difficulty in the whole process occurred at my local post office. There, the lady sternly told me that it "might be too big to mail" with Amazon's return label. I might have to pay to mail it. I asked if the box was too long. She said it wasn't that simple, since other dimensions had to be considered. She handed me a tape measure and I helped her measure the box. After several measurements and not too few calculations, she determined it fit for the U.S. mail.
Why do I mention the post office stuff? Because the saw can break and to help anyone returning it do so easily. You could probably cross the border with this saw more easily than you can mail it. Know your rights, America.
How long will this second saw last? I don't know, but this one works very well and keeps me from falling off a ladder. Battery life is very good, it cuts well, is lightweight, and very easy to use. If I fall off a ladder one less time during the annual seasons I pay attention to plants, it's worth it to me. If it breaks, I'll just get another one the next time I'm in the mood to trim trees. I haven't found a better one, and I've owned three - four if you count this one twice. American Gardner and Amazon customer service were outstanding.
I'm no engineer, but it seems to me that the business end of a saw this light and effective would have to be made out of far more expensive materials than simple plastic to maintain this combination of use and function. If you consider it eventually disposable, like a big, sharp Bic, its eventual failure (if any) is acceptable. Consider the consequences of error with a heavy, unwieldy chainsaw pole device, and the 91-buck price is an absolute bargain.
UPDATE: The replacement unit continues to work. I've done a lot of cutting with it and it has performed very well. Also, it holds a charge for a long time, with the battery outlasting my interest in any tree trimming session so far.
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