Customer Reviews

American Standard 2386.012.020 Cadet-3 Right Height Elongated Two-Piece Toilet with 12-Inch Rough-In, White

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This is an OK budget toilet, but also quite unsanitary and therefore I cannot recommend. See pros/cons and explanation below:

Pros:
- Generally flushes well; about 10% of the time requires 2 flushes, but in the 2 months we've had it have had no clogs, etc.
- Easy to install
- Low price

Cons:
- Method of flushing often leaves bowl filthy. There is neither sufficient water washing down the bowl, nor is there any jet action at the base of the bowl to push material out. Instead, the bowl simply fills with water, thus raising the water level WITH any "material", then siphons out the bowl. This can sometimes leave residue/material on the bowl, requiring another flush or, cleaning. It's just a very unsanitary flushing method, and occasionally can be quite nasty.

Our second toilet in the guest bathroom is a Toto, and comparing the Toto with this Cadet 3 is like night and day. Toto is much quieter, never clogs, and much more sanitary. We are replacing this Cadet 3 with a Toto.

I do not know if all American Standard toilets employ this flush method, but I just cannot recommend this Cadet 3 based on how unsanitary it is. Honestly it's really hard for me to believe that someone would design a toilet to flush this way. Like I said, it does flush OK with no clogs, and it's cheap, but there are definitely better options out there.

The description of this item says that it doesn't come with a toilet seat. Fine, at least they told you. But it also doesn't come with bolt caps. The bolts are shiney and gold colored...hard to miss. I called American Standard and they sent me some plastic ones that don't fit the bolts. I guess you're supposed to saw the bolts down so the caps fit. Well the plumbers are gone now and I don't have the tools. Put the things in the box in the first place and send ceramic, not plastic ones. Other than that, its a nice toilet.