- ASIN: B002ORDM8Y
- Date first available at Amazon.com: September 11, 2009
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Product Description
What separates the small time companies and the big successful cleaning companies is making the sale on larger accounts. Covers basic conduct you should exhibit on all sales calls and presentations. Includes the six primary steps that must be considered in making effective sales calls, including the warm-up, creating interest, explaining features and functions, and testing customer's interest. Discusses customer appointments and how to present a "clean" image to prospects. Covers information packets, using the telephone, selling an intangible service, using videos tapes as sales aides, and what prospects expect from contract cleaners. Build confidence in selling skills.
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