Amazon.com: At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers (9781556230950): Karl Albrecht: Books

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At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers

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At America's Service: How Corporations Can Revolutionize the Way They Treat Their Customers [Hardcover]

Karl Albrecht (Author)

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Book Description

Publication Date: May 1988 | ISBN-10: 1556230958 | ISBN-13: 978-1556230950 | Edition: First Edition

Albrecht offers specific guidelines for implementing a new leadership style that puts those who serve the customer at the top of the pyramid and makes their needs and problems the focus of management attention.

#outer_postBodyPS { display: none; } #psGradient { display: none; } #psPlaceHolder { display: none; } #psExpand { display: none; } Albrecht offers specific guidelines for implementing a new leadership style that puts those who serve the customer at the top of the pyramid and makes their needs and problems the focus of management attention.

Product Details

Hardcover: 175 pages
Publisher: Business One Irwin; First Edition edition (May 1988)
Language: English
ISBN-10: 1556230958
ISBN-13: 978-1556230950
Product Dimensions: 9.1 x 6.5 x 1.1 inches
Shipping Weight: 1.2 pounds
Amazon Best Sellers Rank: #1,798,740 in Books (See Top 100 in Books)

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