Customer Reviews

Ames True Temper 2384675 Deluxe Hose Reel Cart

5 star:		(3)
4 star:		(2)
3 star:		(0)
2 star:		(3)
1 star:		(7)

 

 

I ordered the Real Easy cart on Friday afternoon and,as promised, received the cart on Monday. The cart was shipped completely assembled in good condition. Within 1 hour, I had my garden hose installed and my wife started to water the lawn. I experienced no water leakages between the connector hose and the cart and between connector hose and my garden hose. The 8" wheels and three hose notches in the handle for the hoses make moving the cart much easier than our current hose carts. The documentation of the operating instructions and the part lists are excellent. Also, the hose cart looks nice. We had no problems with the paper work concerning this purchase.

Do not waste your time buying this plastic hose reel, in the hot Arizona sun this piece of plastic has fallen apart the hose to the wall split the fist week, it leaks water from where the hose connects to the reel and the handle to wind it up is loose. If I had saved the box I would have retuned it. Buy a metal one

Easy to set-up but it leaks internally. It's going back. My old Ames seemed to be built better than this one.

Update After One Season of Use:
The replacement works as very well. Amazon return policy made returning the old one easy and fast.

I was happy when this hose cart arrived. It is easy to set up. However, it is very flimsy. With the weight of the hose, the cart was difficult to move around and the handle eventually snapped out of place. This is not a very durable product.

I ordered and received this hose reel in August. When trying to attach a hose to the outlet connection it cross-threaded and destroyed the sorry plastic connection. Called AMES Customer Service on the phone to order the replacement 2-piece inlet outlet connections for my howe reel. Ames sent me a one piece inlet-outlet connection that is obviously for some other product. I contacted them again via their parts web site which clearly showed the hose reel I purchased, and I reordered the two piece inlet-outlet connection. Today, I again received the same damn one piece part which does not fit in my hose reel. So I spent $70.00 on a junk product for which I cannot receive the correct replacement parts.
Ames must be staffed by fools and it is impossible to talk with a "live" person. Now, I hate Ames and am just going to have to junk the hose reel. My advice is DON'T EVER BUY ANYTHING FROM AMES TRUE TEMPER.

awkward, unwielding, Turns over easily, hose does not feed evenly. I have only 150 feet on a 200+ hose reel. It barely fits and is a pain to mess with, not exactly time saving

The wheels are held together with cheap plastic.If you have a decent length of hose, the weight may cause the cart will break after a few months. I had the hose that connects to the water break as well.

We've had several of these reels and they are usually poorly made. This one shows some quality and has good capacity.

This hose cart is very easy to set up, has an extremely large capacity for hose storage, has a large handle to roll up the hose, and it has a great hose guide, so you don't have to get your hands dirty or wet.

This seems to be a great hose cart but when I opened the box the side was shattered. Now the hose falls over the side that's broken.

Update: New product arrived and was not broken. Unfortunately, the cart has 2 leaks in it, the handle will not lock in place, and the wheels lock up and can't be moved.