About the Author
Uday S Karmarkar is LA Times Professor of Technology and Strategy, Research Director and co-founder of the Center for Management in the Information Economy (CMIE) at the Anderson Graduate School of Management at UCLA. He is a founder and former chairman of the Manufacturing Interest Group (now MSOM) of INFORMS.
Karmarkar has undertaken consulting and research projects in technology management, information technology, industrial (B2B) marketing, production management, production system performance evaluation and design, service processes, supply chain and distribution management with firms including the Aditya Birla Group, Becton Dickinson, Bowthorpe Plc., Eastman Kodak Co., Ford Motor Co., IBM, Milton Roy, Nippon Becton, Thomson Professional Publishing, Xerox Corporation and Xoriant Corporation.
Vandana (Ann) Mangal is Associate Director for the Easton Technology Leadership Program and for BIT (Business and Information Technologies) Global Research Network with UCLA Anderson School of Management. She has been involved with consulting projects in various areas and co-conducted company case studies. Before joining UCLA, she was working at Intel as the Intel-HP Alliance Manager and developed processes to handle various types of Intellectual Property exchanges between Intel and Hewlett Packard, and delivered training on these processes to over 1000 managers and engineers at several Intel sites.