Most helpful critical review
47 of 58 people found the following review helpful
Not so Great
on December 7, 2011
I bought this headset based on its six star rating on the Dragon NaturallySpeaking website. Performance has been a huge disappointment. I have a Logitech H360 headset that, in real world terms, outperforms the Andrea headset hands-down, plus the Logitech is more comfortable since the band goes behind the head not over it like the Andrea.
I've tried both headsets with Dragon NaturallySpeaking on the PC and DragonDictate on the Mac. The Logitech outperformed in both situations.
My take on the Andrea:
The foam that sits on the ear is fairly comfortable.
The build quality is pretty nice - sturdy while still being relatively compact.
The earpieces fold sort of flat.
The USB dongle is huge and makes it impossible to plug-in another USB device or use the Thunderport on my Macbook.
The headband isn't padded and tends to slip down, sitting hard and uncomfortably on the head after just a few minutes.
The microphone boom is way too long.
I could probably live with the other cons, but performance was the deal killer. Even after running the microphone adjustment a number of times, in terms of errors, it was like going back to voice-recognition circa 2000.
In the future I will be more skeptical of Dragon's ratings. I "upgraded" my Sony digital voice recorder to a newer version based on star ratings. But the old recorder outperforms the new one by a wide margin when it comes to performance where it really counts - error-free recognition.