About the Author
Robert Heller is himself a prolific author of management books. The first, The Naked Manager, published in 1972, established Heller as an iconoclastic, wide-ranging guide to managerial excellence -- and incompetence. Heller has drawn on the extensive knowledge of managers and management that he acquired as the founding editor of Management Today, Britain's premier business magazine, which he headed for 25 years. Books such as The Supermanagers and In Search of European Excellence address the ways in which the latest ideas on change, quality, and motivation are providing new routes to business success. In 1990 Heller wrote Culture Shock, one of the first books to describe how IT would revolutionize management. Since then, as writer, lecturer, and consultant, Heller has continued to tell managers how to "Ride the Revolution," the title of his 2000 book, written with Paul Spenley. His books for Dorling Kindersley's Essential Managers series are international bestsellers.