"So much has been written about the negative aspects of today's work environments. Angels in the Workplace is an inspiring look at how ordinary people can make an extraordinary difference in their place of work." --Karol Emmerick,, corporate director, Dayton Hudson Corporation
"Angels will forever change the way you view your role in the workplace. It will lift your heart and gently guide you toward the highest calling found in work." --Paul G. Stoltz,, author, Adversity Quotient: Turning Obstacles into Opportunities
"With Angels, Giovagnoli makes a significant and very positive contribution to marketplace literature. It is at once tough minded and touching, practical and inspirational. I strongly Andorse it. --Bob Briner,, author, The Management Methods of Jesus
From the Inside Flap
For sixteen years, noted business author and consultant Melissa Giovagnoli has visited companies across the country. And every place she goes, she finds too many workers struggling with feelings of alienation and job dissatisfaction. But she's also come across dozens of ordinary people whose extraordinary actions have made the work experience more rewarding for all concerned. These people are, by every account, angels in the workplace.On these pages, you'll find the angels' stories and you'll discover how even small acts of kindness can transform entire organizations. More important, you'll realize that you can do the same. Part inspiration and part instruction, Angels in the Workplace is your guide to bringing joy and purpose back into your daily life and into the lives of those around you.Here is the tale of a telemarketing firm owner whose personal generosity toward her employees made for low turnover, stellar customer service, and increased business. Then there's the story of Momma Hawk, a Chicago high-school teacher who's given fresh hope to hundreds of at-risk students through the innovative learning program she established.You'll also learn about an impoverished woman in El Salvador who turned a one-hundred-dollar loan into new prosperity for herself and her entire community. And you'll cheer the rising young corporate executive who reinvigorated his career-and saved his colleagues' jobs-by courageously challenging the downsizing plans of top management.With these stories and more, Angels in the Workplace shows how people from all walks of life have followed seven simple principles to the betterment of their lives, their organizations, and their communities. The author hopes you might do the same and, to that And, provides a number of strategies, action steps, and exercises for bringing out the angel that resides in us all.