Anger at Work: Learning The Art Of Anger Management On The Job [Paperback]

Hendrie Weisinger (Author)

Book Description

Publication Date: August 16, 1996

In Anger at Work, Dr. Hendrie Weisinger, the leading specialist in anger management, presents a dramatic reappraisal of anger. When applied, the anger management skills he shares will help you respond productively to provoking situations we all encounter daily at work: harassment, angry groups and coworkers, incompetence, career plateaus, cut benefits, and more. Dr. Weisinger teaches you the art of anger management on the job - and how to use anger as a positive force for improving results in multiple and diverse ways: increasing productivity and profits, building relationships and morale, and enhancing customer service and job enjoyment. With clarity and focus, Anger at Work will expand your awareness and understanding of the role emotions and moods play in a business setting and why anger is inherent in any work activity. Dr. Weisinger distills the psychological processes we all experience with any anger episode and gives you breakthrough skills - mood sensing, mood infecting, immunizing yourself to emotional contagion - that will allow you to transform anger from a negative, self-defeating experience into a powerful and creative source of energy.

Editorial Reviews

From Publishers Weekly

In a corporate environment characterized by downsizing and restructuring, anger is an increasingly common response among employees. Although it is normal and healthy to get angry, organizational psychologist Weisinger (Nobody's Perfect) says that how we handle anger is often unhealthy. He explains how to recognize physical cues that herald anger, how to keep it from escalating and how to foster "emotional excellence" in ourselves and others by projecting positive emotional energy. He also describes the "dirty dozen"-the 12 most anger-provoking work situations-and how we can manage or defuse our rage. Weisinger urges readers to redirect and use emotions rather than deny or "stuff" them, as many other career-advice guides do. Also included is a fictional scenario of how anger can escalate to monstrous proportions when not managed effectively, and a series of questions to test readers' knowledge of the dynamics of anger. Author tour.
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

From Library Journal

A self-described "angerologist" and licensed psychologist who specializes in anger management, Weisinger adds to his successful Dr. Weisinger's Anger Work-Out Book (Morrow, 1985) with this guide for managing anger that gives special attention to work-related situations, presently a "hot" issue. He describes dimensions of dealing with anger, typical anger-provoking scenarios, and practical intervention techniques. Weisinger's offering may be summed up as techniques for transforming anger into a positive learning experience, and his approach is effectively presented in this specialized management tool. Managers at all levels will find this a useful reference. Highly recommended. Dealing with anger in a different way, consumer advocate Horowitz, known mainly for his television exposure of frauds and ripoffs in business and government, now adds to his collection of "Fight Back" books (e.g., The Fight Back! Guide to Hospital Care, LJ 5/1/93) with this approach to workplace issues. Issues covered include the job interview, payroll requirements, organizing rights, retirement and pension protection, health protection, workplace privacy, termination, and other workplace-related labor laws and requirements. While all the information is technically correct, based on federal requirements, this material is already thoroughly covered in numerous other works on labor law designed for human resource and other managerial personnel. Obviously, in many businesses, something is still not quite right or there wouldn't be any need for this employee-oriented approach to learning about workplace rights. Recommended only for collections still weak in this area of labor law.?Dale Farris, Groves, Tex.
Copyright 1995 Reed Business Information, Inc. --This text refers to an out of print or unavailable edition of this title.

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Product Details

• Paperback: 178 pages
• Publisher: Harper Perennial (August 16, 1996)
• Language: English
• ISBN-10: 068814764X
• ISBN-13: 978-0688147648
• Product Dimensions: 8.2 x 5.4 x 0.6 inches
• Shipping Weight: 3.2 ounces
• Average Customer Review: 5.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #1,724,900 in Books (See Top 100 in Books)

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0 of 2 people found the following review helpful:

5.0 out of 5 stars Simple lessons in understanding, March 2, 2003

By 

John Wheaton (Alta Loma, CA) - See all my reviews

This review is from: Anger at Work: Learning The Art Of Anger Management On The Job (Paperback)

I spent the better part of a couple of years working with a sharp entreprenuer. He continuously sabotaged his efforts to grow the business because of his inability to control his anger. His displays of anger were nothing short of explosive - vile language, throwing objects, turning beat red and stiffening like a board. The staff tension level rose considerably whenever he came into the office, which fortunately was not often. It was always hard to tell when he would blow but money was always a factor.

What he never realized was his displays of anger only resulted in his staff being less productive. They were afraid to bring problems to his attention while they were still fixable. A great deal of time was spent trying to hide things from him. This staff worked very hard to do things right but his rigidity and insistance on doing things the same way as he had always done made it difficult in a rapidly changing industry.

This book gave me a good understanding for what was going on. His explosions were mostly due to his own attributions for the intentions of his staff. His belief that people were trying to cheat him and that they were actively resisting his control only fueled his anger. In the end I was able to help him calm down to some extent. Years with good therapist and stronger motivation may have helped even more. The staff though was a little more receptive to understanding the reasons behind his anger. It may not have made it more tolerable but it did help them learn to hit the triggers a little less often.