Most helpful critical review
131 of 145 people found the following review helpful
Power works great, that's about it...**Update**
on July 10, 2012
Ok, so I bought this for the 3.0 capability, and so far, I am far less than impressed. It powers devices great, but that's about it. I have an external that won't be read in any port. On the first day I had the product it read fine. Then a few hours into use it started to cut out, and now won't read at all, so I have to plug in directly to my pc. I have plugged in several other usb sticks and those don't even get recognized. I have a few USB powered things like a fan and small speaker set, those work great, because it's only for power. SO if you need a really cool expensive power port then this is your product
I will be contacting customer support for a fix or a refund. I basically paid $50 for a power port. Not very pleased and honestly probably won't buy another product from USpeed. I hope they can rectify this issue and help me out.
**Update July 26, 2012**
Uspeed contacted me quite quickly upon initial review post. They made no hesitation to send me a new one in lieu of the defective one. They paid all shipping and return costs, and have also maintained excellent communication. That being said, I enjoy the product , and it is a nice edition to my collection. However, it does not work well with Western Digital Passports. It has a hard time maintaining connection, if it even makes one. Also sometimes will give connection issues to my external AOC brand monitor, which is USB connected. Like I said, sometimes. I find myself plugging directly into my laptop via USB is just easier and no worry of an issue. I have had no other issues with other USB thumb drives, I have no issues powering my little fan. Honestly for now, it'll do, but if any more issues arise, I will be contacting support.
By the way, excellent support, Sunnie is very nice and prompt, came to a fast conclusion of a solution. Cheers to Sunnie. I understand product nonsense happens. It's the support that determines the reaction. Kudos Uspeed.