- Paperback: 112 pages
- Publisher: Amer Society for Quality (April 1992)
- Language: English
- ISBN-10: 0873891961
- ISBN-13: 978-0873891967
- Product Dimensions: 8.9 x 6 x 0.4 inches
- Shipping Weight: 9.6 ounces
- Amazon Best Sellers Rank: #8,550,722 in Books (See Top 100 in Books)
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