Most helpful critical review
87 of 99 people found the following review helpful
they do not stand by their warranty.
on March 25, 2008
I purchased the hose about 5 years ago and it worked fine for a couple years. Into the third year the male end blew off. Kept the end and used the hose to wash the soap off my autos for a couple of years. When I needed a hose for my camper i decided to take advantage of my lifetime warranty. Even though the hose had their name one it clearly identifying it they said I had to have the original receipt and packaging. How stupid. Thermal paper receipts disappear in a year's time. And keeping the packaging? If i kept the packaging for every item purchased with a lifetime warranty I wouldn't be able to get in my house. Ok hose, but make a copy of the receipt and store it and the original packaging in a dark dry area like a bank vault($$) so if you need to take advantage of the warranty you will have all the necessary materials.