Top critical review
330 people found this helpful
Not OEM and not happy about it
on April 17, 2012
I should start off by stating my seller was iMobile Texas. I received these (I ordered 2 pairs) within about 3 days of my order which was the first day of the delivery estimate window, didn't have to wait too long at all.
Immediately upon receipt I noticed I did not receive the black "heavy duty canvas pouch" - but I didn't want it anyway.
As for the earphones themselves...they were "packaged" like an OEM Apple product but once you get your hands on them they don't feel like an OEM Apple product. The wires are thinner and more flexible and just feel cheaper. The area where the wires come out both sides of the button weren't reinforced like Apple's are. The button was bowed out in the center which makes the button's construction look very cheap and like it wouldn't be long before it falls apart. The worst problem of all was that neither pair worked properly, at least on iPhone 4S. They sound and feel normal when you plug them in but once you get on the phone the person on the other end hears only a very loud humming tone and it's too loud to even hear me. I gave the other pair of earphones to the other person and I had the same problem with those as well. All the reviews on these things were great so maybe it was just the ones from this particular seller that are having issues.
In short, all these things are good for is listening to music, but if I just wanted to do that I would have purchased a better set of actual headphones, without worrying about getting a microphone on them. I'm not comfortable calling these "OEM" as described in the product's TITLE.
When confronting the seller with the problem they were very very quick to respond and resolve the issue 100% to my satisfaction. Part of their response was that they "had some issues with one of their suppliers and were working with them to resolve the issue." This raised some flags for me because they made it sounds like these earphones are just cheap imitations like so many others you see on the web, but they are supposed to be OEM products. So even though my issues are resolved and were resolved quickly, that still doesn't change the fact that they listed these as "OEM" when they probably were not...so I have to warn future buyers.