It's a bummer to buy the wrong cable and not find out until it's shipped to your door! That's why Smart Voice makes it easy for you to return items that you don't want or need. Just send us an email and we'll help you acquire a Return Authorization number.There will be a 20% restocking fee on unwanted items (if you are not returning for an exchange the item is considered unwanted). If the item is defective please contact us to set up an exchange. Exceptions:
• Items that appear to be intentionally… Read more broken or abused will not be replaced or refunded.
If you need to return an item, you must contact us FIRST to request an RMA# (return authorization number) to include with your packaging. This helps us to identify where the package has come from. We reserve the right to cancel the order in the event item is no longer in stock
All sales are final. Returns of product, other than with defect, are subject to a 20% restocking fee. No returns are allowed after 14 days after receipt.Returns are allowed, but only within the first 48 hours after receipt, for any orders that are not to your expectation. Returns after this time period are at the complete discretion of smart voice and will incur a substantial restock fee.
Items is sold "as is".Return shipping will be paid by your buyer .
Buyer is responsible to take pictures of the damaged items and send it to the seller if damaged upon arrival all refurbished items has cosmetic defects scratches, dents
Amazon.com Return Policy: You may return any new computer purchased from Amazon.com that is "dead on arrival," arrives in damaged condition, or is still in unopened boxes, for a full refund within 30 days of purchase. Amazon.com reserves the right to test "dead on arrival" returns and impose a customer fee equal to 15 percent of the product sales price if the customer misrepresents the condition of the product. Any returned computer that is damaged through customer misuse, is missing parts, or is in unsellable condition due to customer tampering will result in the customer being charged a higher restocking fee based on the condition of the product. Amazon.com will not accept returns of any desktop or notebook computer more than 30 days after you receive the shipment. New, used, and refurbished products purchased from Marketplace vendors are subject to the returns policy of the individual vendor.
For warranty information about this product, please click here