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Apple Pro Training Series: OS X Lion Support Essentials: Supporting and Troubleshooting OS X Lion 1st Edition

12 customer reviews
ISBN-13: 978-0321775078
ISBN-10: 0321775074
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Apple Pro Training Series: OS X Lion Support Essentials: Supporting and Troubleshooting OS X Lion + Apple Training Series: Mac OS X Support Essentials v10.6: A Guide to Supporting and Troubleshooting Mac OS X v10.6 Snow Leopard
Price for both: $121.76

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Editorial Reviews

About the Author

Kevin M. White, the author of the best-selling predecessor Apple Training Series: Mac OS X Support Essentials v10.6, has dedicated most of his life to mastering Apple technologies so he can share them with the world. He has worked his way through various technical roles for the University of Kentucky, finally becoming technology coordinator for the College of Communications. After college, Kevin used his technical and presentation skills to spread knowledge of all Apple products in venues ranging from small corporate groups to sold-out crowds at Macworld Expos. He has been an Apple Authorized Trainer since 2002, and has also been a Systems Engineer at Apple.
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Product Details

  • Series: Apple Pro Training
  • Paperback: 672 pages
  • Publisher: Peachpit Press; 1 edition (October 22, 2011)
  • Language: English
  • ISBN-10: 0321775074
  • ISBN-13: 978-0321775078
  • Product Dimensions: 7.4 x 1.4 x 9 inches
  • Shipping Weight: 2.5 pounds (View shipping rates and policies)
  • Average Customer Review: 3.8 out of 5 stars  See all reviews (12 customer reviews)
  • Amazon Best Sellers Rank: #625,570 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

15 of 16 people found the following review helpful By dmason on March 20, 2012
Format: Kindle Edition Verified Purchase
In case you didn't read the review title, this book helped me pass the Apple OS X Support Essentials 10.7 Exam. I also have a lot of experience working with Apple computers on a daily basis. Most of what is in this book goes beyond the skills I exercise regularly so it was very helpful as a study guide for the test. At the end of each chapter there are review questions and answers that I found to be great for reviewing the content and making sure I knew what would be asked on the exam.

The previous review is correct in that this Kindle version lacks some features that could be incredibly useful. But the content is all there and it did help me.

I took the exam using only my experience and this book and got a 91%. The testing center also offered a preparation class for the exam at the cost of around $1600. So this book was a great alternative for myself. If you don't use Macs on a regular basis I would get this book and take a prep class.
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3 of 3 people found the following review helpful By Mr. V on April 12, 2012
Format: Paperback Verified Purchase
I have the OS X Snow Leopard Support Essentials book and it's almost word for word identical.
I also have an ACSP 10.6 Certification, and I bought this to help with my 10.7 ACSP Cert. ,
I probably could've gotten away with my old book, but there are some new features in Lion
that don't exist in SL that are covered here. This book, isn't really a "How to use Lion" book.
It's written more for understanding and basic troubleshooting for OS X.

If you work in IT some of the steps may be pretty basic, but it does give you a fair amount
of detail on the OS itself and how it's setup and how to navigate through the directory structure if
you haven't supported Apple computers.
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2 of 2 people found the following review helpful By Ridah on May 2, 2012
Format: Paperback Verified Purchase
I just passed the ACSP today. I must admit, it was harder than I thought but definitely you will have a great chance of passing if you read this book twice or three times and do all the exercises. There might of been five to eight questions that wasn't specifically mentioned in this book but you needed to know from experience. However, this book is not only a test prep but a good way to learn a lot of the capabilities and power of OS Lion. I wouldn't say they are hidden features but you might not know them unless you pick up this book (or if you are the type of person that just loves poking around the applications seeing what every menu and button does.) I can't really recommend this if you are brand new to macs or especially if you are brand new to computers. There are some networking sections that might lose and confuse people. I have been using computers for a while; since school, for work, and I use mac's for personal use. But this book will come in handy eventually if you are a current or potential mac user. I see myself going back to this book for reference in the future.

The one thing about this book is the price, kind of pricey and the next OS release sometime this summer '12. I didn't want to wait and I wanted to maximize my knowledge of this powerful OS and try to make a career out of it!!! Also, for the price, I would expect better graphics and screenshots.

So depending on what you are looking for, this might be a must have book. If you want to pass the ACSP the first time, then definitely get this book. If you want to support macs or become a mac genius, then this is also a must have. If you are new to macs or IT in general, then maybe start off with another book.
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1 of 1 people found the following review helpful By Kettleb on October 27, 2012
Format: Paperback Verified Purchase
I had to get this particular book for certification; I might have chosen differently otherwise. There is nothing wrong with the book (content, organization, etc.), I simply wasn't wowed.
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1 of 1 people found the following review helpful By Jeffrey A. Harrell on August 1, 2012
Format: Paperback Verified Purchase
This is a good, helpful book that really led me to where i needed to be on my new computer.
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By Christian C. Doak on May 17, 2013
Format: Kindle Edition Verified Purchase
gripping plot. twist and network turns like you won't expect... (end sarcasm) Good book, I'm digging through to study for OSX certification...
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