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28 of 28 people found the following review helpful:
5.0 out of 5 stars Apple does it again!
When the iPod first came out, I wanted one, but hesitated. The hard drive on my old iMac didn't have much free space for mp3 files. Then I decided to get the latest iMac (17" monitor), and it had a nice 80 GB hard drive. That meant plenty of space to store my mp3s, so I bought the 20GB iPod as well. Within two days, I was hooked on this perfect little device, and it IS...
Published on September 23, 2002 by L4d

versus
3 of 5 people found the following review helpful:
3.0 out of 5 stars Great idea, follow through can be lacking
Avid Mac user, never owned anything else, so purchasing this was a no brainer. Ha! from the first day this ipod (purchased at a Mac store) never worked to my satisfaction. Played 10 to 20 songs then skipped, stopped and aggravated me. With three calls to service and plentiful wasted phone time waiting, the loss of all the tunes I placed into it and the anger management...
Published on April 16, 2003 by Steve Whinfield


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28 of 28 people found the following review helpful:
5.0 out of 5 stars Apple does it again!, September 23, 2002
By 
L4d "l4d" (San Antonio, TX United States) - See all my reviews
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
When the iPod first came out, I wanted one, but hesitated. The hard drive on my old iMac didn't have much free space for mp3 files. Then I decided to get the latest iMac (17" monitor), and it had a nice 80 GB hard drive. That meant plenty of space to store my mp3s, so I bought the 20GB iPod as well. Within two days, I was hooked on this perfect little device, and it IS perfect.

FEATURES:

The touch wheel is so smooth and intuitive that I got used to it in about 20 seconds.

The menus are clear, straightforward and, again, intuitive. You can browse by artist, genre, composer, song title, album. You can have playlists of songs. You can repeat one song, or a group of songs. You can shuffle. And you don't need a reference book for how to do any of it. It's all right there, at the touch of your finger.

The sound is absolutely amazing--Equalizer settings are extensive. If you know how to play with iTunes, you can create your own settings, too, and they'll load into your iPod.

The download speed is fricking unbelievable--When I finally had a "few" songs loaded into my new iMac (about 140), it took less than 2 minutes to download all of them, including the playlists I'd set up. iTunes made the download process itself so easy--all I did was plug in the iPod and iTunes took care of the rest for me. Thank goodness for iTunes. I can't imagine handling mp3s without this nifty (and FREE) program! Oh--and while I was downloading my mp3s that first time, the iPod used my network clock to set the date and time on the player.

I haven't used the iPod as an alternate hard drive yet, but I definitely plan to. My husband has a PowerBook, and there are some files from my iMac that I'll want to bring with me when we travel. The iPod will be the perfect device for that.

I've looked at the calendar/contact features, but I don't really need them. My husband definitely plans to use both, though, in his work as a consultant.

I have one complaint about the headphones that come with the iPod: The earbuds are too big for my ears, and hurt after prolonged listening. This is most annoying, because the headphones are very, very good. The audio quality is wonderful--my husband considers the trade of his Sony earbuds for the iPod buds a great trade in HIS favor.

The remote control is great--I use it all the time, and it keeps me from having to pull the iPod out of my pocket or case to adjust the volume, pause, or skip a song (or part of a song--hold down the forward/backward button to fast-forward/rewind the current song).

The battery really does last 8 -10 hours, depending on how you use the iPod. Some battery drainers are excessive scrolling and backlighting, but, even then, the iPod lasts a LONG time without a recharge. This makes the iPod perfect for me, since I work in a factory and have my headphones on most of the time. Apple doesn't tell you that, yes, you can charge the iPod through your computer, BUT it doesn't charge as quickly as with the provided AC adapter. You also don't get as much info about the charging process when the iPod is plugged into the computer. A third party manufacturer makes a car charger for iPod. I bought one and it works great.

INTANGIBLES:

As always, Apple makes you feel good about spending so much money for one of their products, with the little things that make your ownership a delight. Providing nice headphones, a belt clip case, a remote control, a FireWire cable and an AC adapter are great touches [...] . The belt clip is well-made and the iPod won't fall out of it under most circumstances, but the clip isn't 100% safe. I was lucky to catch my iPod before it hit the floor when the cord caught on something once, and I don't know that I would feel safe doing strenuous exercise with it; I eventually bought a more secure case from a third party.

The convenience factor alone makes iPod worth every penny. Through audible.com, I can download books, and, thanks to my old portable CD car adapter, I'm able to listen to the iPod in my car. This means no more lugging around pre-recorded audio books and huge CD wallets of music. No more switching CDs while I'm driving. No more agonizing over which CDs to keep in my 6 + 1 player. I can record the songs I like off a CD (or the entire CD), and put the disc away, which means less wear and tear on the disk itself. I can put the iPod in my purse, rather than leaving all those listening goodies in my car, where they can get stolen or exposed to intense heat that destroys them (a serious problem here in Texas).

The mirror finish on the case and remote is beautiful, but it shows fingerprints very badly. I keep a polishing cloth handy and use it at least once a day. I don't remember if Apple mentioned it in their documentation, but the cover needs special cleaners. Alcohol and acetone-based cleaners will ruin the lucite layer on the front of the iPod. I've found that the iKlear polish kits work best for cleaning the iPod.

I didn't quite understand an earlier complaint about the lack of options for naming the iPod. Maybe on the Windows version this is a problem, but, on the Mac version, renaming the iPod is as easy as clicking on the name field when you first plug the iPod into your computer, and typing a new name for your new baby.

To be honest, the iPod has so many wonderful features that it's just about impossible to list them all here, and the potential uses for it are mindboggling. This is THE Mp3 player to have; no other comes close. BUY IT.

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30 of 31 people found the following review helpful:
5.0 out of 5 stars Makes most other MP3 players look antiques, August 30, 2002
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
It's true - Apple's flair for design (certain models of iMac excepted) comes through again, albeit at a price (but that's always true for Apple).

I previously had an old USB Nomad Jukebox, with the drive upgraded to 30GB. My purchase of an iPod was prompted by an attempt to sync the 10GB or so of MP3s I'd ripped into iTunes to it. After 30 minutes, it was about 10% done - then it crashed for no reason. I'd previously ruled out the iPod as having too little capacity. Then along came the 20GB model. Technically speaking, it's still too small - I think I'd need at least 80GB to get my entire CD collection stored at reasonable quality - but the speed of the iPod's Firewire connection makes it so easy to drag music around that, once I get to the point where I've got over 20GB ripped, I can just sync particular playlists, rather than the entire iTunes collection.

Syncing is very fast indeed. The collection that caused my Nomad Jukebox to choke transferred in under ten minutes, automatically, the very first time I hooked the iPod to my PC. The only human intervention required in the entire process was to select English as my language when I first switched it on, plug it into a free Firewire socket and accept the default name it gave my iPod (the rather unimaginative "Alan Crawford's iPod").

The menus are easy to navigate (the circular dial for scrolling up and down is great once you grasp the idea of going round and round instead of linearly), the earbuds are comfy (as earbuds go - at home I still use my big honking Sony headphones), you can either charge it via the computer while it's connected or use the separate AC charger, there's a keylock to prevent sudden unexpected bursts of music, and there's a nice little belt holster to keep it in. Oh, and a little inline remote control gizmo that I haven't really had cause to use yet.

It's all packaged in that typical Apple style that makes just opening the box an event, the design is attractive (although I believe it's prone to scratches - maybe the holster will reduce that problem).

I really can't find anything wrong with it. I think that's a first.

For those wondering about the fate of the Nomad Jukebox - the drive went into a miniature Firewire enclosure for my wife's laptop, and the discarded husk is now a rather aerodynamically-poor frisbee.

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13 of 13 people found the following review helpful:
5.0 out of 5 stars Simply the Best, September 5, 2002
By 
Torv Carlsen (San Anselmo, CA United States) - See all my reviews
(REAL NAME)   
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
I had been searching for an MP3 player for several months but every one on the market had serious drawbacks in either their enormous size and weight, insignificant capacity and battery life, or painfully slow USB importation of the music into the player. It was almost as if Apple was reading my mind when they finally introduced the iPod. All of my concerns were met with flying colors. The iPod was wonderfully small, had a whopping 5gig capacity (which I thought I'd never fill!), incredibly fast MP3 importation via the supplied firewire cable and 12 hour battery life.

I quickly filled the 5gig capacity (my only complaint about the first version) and decided to buy the 20gig version. Now, I've got around 1200 songs in the iPod and I've only scratched the surface of it's enormous capacity by using 6gigs of the available 20. Also, Apple has opened their corporate arms to the millions of Windows users by including Windows software with the iPod giving them a lesson in how Apple has developed one of the best interfaces on the planet in the iPod's wonderfully simple software.

So, to my mind it's a no-brainer. The 20gig iPod is simply the best MP3 player you can buy and it doubles as a 20gig hard drive if you want to move some really huge files from one computer to the next.

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12 of 13 people found the following review helpful:
5.0 out of 5 stars Nothing even comes close, December 2, 2002
By 
Matt "mattfl1" (FL United States) - See all my reviews
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
I like everything Apple, but nothing they've made is as cool as the iPod. I've got the 20gb version, and right now I've got about 2400 songs at high quality on there, with about 6 gigabytes to spare. 2400 songs!! I could put it on the random mode and listen to it for almost a WEEK without hearing the same song again. Think about that!!

The design of the iPod is great. Putting a laptop hard drive in a portable music player was an ingenious idea. It's so small and lightweight, yet rugged, and it looks terrific. Sound quality is good (although I recommend upgrading the earbuds that come with it), incredible battery life (10-/+ hours). Putting new tunes on the iPod is easy--simply put your songs in iTunes on your Mac, plug in your iPod, and it gets updated automatically. Sending a CD's worth of songs to your iPod literally takes a few seconds. Leave it connected to your computer and it charges up the battery!

I can't say enough great things about this MP3 player. After comparing it to other MP3 players, I can definitely say that nothing even comes close. It's the best.

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8 of 8 people found the following review helpful:
5.0 out of 5 stars Worth the money, December 1, 2002
By 
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
I wanted an ipod since the day that they were released. However, I felt that they were a little too pricey and that they would eventually come down in price. Several of my friends bit the bullet and forked out the money. After listening to each and every one of them rave about the thing I figured, what the heck life is short, go out and get one. Well I've had mine for about two months now and I have to say I wish that I hadn't waited. I find myself using it much more than I ever thought that I would. I especially like being able to plug it into any home stereo system and instantly have over 3000 songs at my fingertips. I also picked up a cassette adapter for auto and boom box usage. This is by far one of the best purchases that I have made in a long time. I highly recommend it to anyone. I purchased the Windows 20GB version and after a week initialized it to be a Mac ipod instead. It took about 20 seconds. I was unhappy with the Musicmatch software and since I have and use both computer platforms I decided to make the switch. If you have a choice I recommend using itunes over musicmatch. The software and music transfers are smoother and faster. If you read the few negative reviews about the ipod you will notice that they are all from Windows users and have to do with the software and not the ipod itself. The only downside is that I have already filled the 20 GB's and need more room. Once again highly recommended.
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7 of 7 people found the following review helpful:
4.0 out of 5 stars low weight + great battery life = best MP3 player available, February 9, 2003
By 
Nadyne Richmond (Mountain View, CA USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
The 20GB iPod is truly a wonder of design. It is tiny, lightweight, gets great battery life, and has a fantastic ergonomic design.

I use my iPod with both my Macintosh and my Windows machines. If you want to use a Mac iPod with a Windows machine, you need Mac file-reading software (such as MacDrive or MacOpener) and a freeware program called EphPod. It is a little slower than using it with a Mac, but allows you to sync MP3s across both your Windows and Macintosh computers.

Syncing MP3s is very fast. If you've ever transferred MP3s to a USB MP3 player, such as the Creative Labs Nomad Jukebox, you know what I mean when I say that doing so is painful. With a Nomad Jukebox, I would set it to sync before I went to bed. With my iPod, I let it sync while I'm having a quick lunch. It's so much faster!

My primary reason for loving the iPod is that it is so portable. It is smaller and lighter than any other MP3 jukebox available. I always get at least nine hours of battery life out of it, and usually ten or more. I use it when I ride the train to work. It's perfect for flying across the country or around the world. Ten hours of battery life covers all but the longest of flights.

There are two downfalls of the iPod, which prevent me from giving it five stars. The first is a software issue. If you install the most recent version of iTunes, you cannot use the iPod to transfer MP3s between two machines. (This isn't entirely true; you can do so if you know enough Unix to get around it in your Terminal window.) As I said, I use my iPod on two different computers all the time, so I find this to be quite annoying.

The second problem with this device is its price. The Nomad Jukebox, which also is 20GB, is currently significantly less expensive than the iPod. However, I think that the size, weight, and battery life of the iPod make its increased price worthwhile. If you have a smaller budget and don't mind some drawbacks (larger, heavier, significantly lower battery life, slower to transfer), consider the Nomad Jukebox instead. If you can afford it, though, I highly recommend the iPod.

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4 of 4 people found the following review helpful:
5.0 out of 5 stars Love it! Love it! Love it!, November 22, 2002
By 
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
I wanted an iPod from the get go. I waited, really for lack of money than anything else, and it was worth every minute. My sweetie bought me the 20 gig and I have filled it with 5 gigs of songs all the cd's that I had been loading onto my ibook for the previous year.

It is easy to use. It is elegant. The cascading menus work great. Although I thought I wanted the scroll wheel, I like the touch wheel very much.

I use the rest of the volume to back up my entire ibook (10 gig) and have room to spare to use as a hard drive.

I am very pleased with this purchase

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4 of 4 people found the following review helpful:
5.0 out of 5 stars Simply the best, September 26, 2002
By 
Michael Hawthorne (San Leandro, CA USA) - See all my reviews
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
This was my first mp3 player that I have purchased. I looked at all of the options available and nothing came close to matching the features and the look and feel of this device. I carry my entire CD collection on my iPod and the large storage and long lasting battery has given me the chance to re-discover some of my music. Thank you Apple for a great device.

BTW, I am a PC user (soon to become a Mac user). I am using Mac Drive and EphPod to sync my music collection. I have not encountered any problems so far, and because of the firewire connection the transfer times are FAST!

If you can afford it look no further than this device to feel your mobile mp3 needs.

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5 of 6 people found the following review helpful:
5.0 out of 5 stars Literally life-changing!, October 31, 2002
By A Customer
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
Who would have ever thought an MP3 player could be such a life-changing device? But, when you can pack 20GB of sound into the palm of your hand, and take it with you anywhere, the possibilities are limitless.

I bought my first iPod when the 5GB model came out over a year ago. It kept me company on the four-hour drives (one-way) that I frequently had to make for a few weeks. That alone was worth the cost of the iPod, considering the drive was in an area where there are no radio stations.

Since then, I have upgraded to the 20GB model, and bought my wife a 10GB iPod. She loves hers, and the independence it gives her to have her music available in the car, while she exercises, in the shower, etc. My 20GB comes with me everywhere. I work in law enforcement and drive around all day in a service area covering several hundred square miles. I have "myPod" (as our three year-old son calls it) loaded with not only all my favorite music (about 3800 songs), but also radio programs I like to listen to, downloaded from the internet. I also happen to be a fan of Old Time Radio shows, and have been able to listen to hundreds of old shows while driving around on duty.

The iPod has allowed me to enjoy songs I forgot I had, listen to current radio shows that my schedule doesn't allow me to hear live, and to enjoy my collection of old radio shows. I honestly can't think of a better "gadget" to have. It's not just a gadget, it is a truly revolutionary device.

I read a story online of a man who digitized his elderly father's record collection, loaded it all onto an iPod, and gave it to his dad...letting his dad once again enjoy the music from hundreds of old records, with no need to shuffle through the LPs, dust them off, put on the phonograph, etc. Instead, the iPod gave this gentleman the freedom to enjoy all those memories again. Indeed, the iPod is about more than just music. it is about FREEDOM. It is about YOUR LIFE.

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2 of 2 people found the following review helpful:
5.0 out of 5 stars THE gadget of the year! Maybe Decade!!!, July 18, 2003
By 
DigitalCzech (San Francisco, CA USA) - See all my reviews
This review is from: Apple iPod 20 GB White M8738LL/A (2nd Generation) OLD MODEL (Electronics)
This is amazing. A must have for any traveler. The easy firewire plug for charging is great. I like it better then the funky new charging firewire layout. This is simply standard. The unit itself it pretty tough. I dropped it running and it didn't skip or anything. Amazing battery time and everything. The one thing I don't like is the way Apple set up their mp3 sharing so that you can only copy music onto it or delete music. You can't transfer music back off it. This is probably to keep the record companies happy. iTunes is great. And the unit is great simply to use as a portable Hard Drive as well.
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