I have been deceived since I bought a NEW iphone and they sent me a USED, BROKEN & with missing parts device. Since I live in Argentina I had the phone sent to a friends house in Miami and when she came to Argentina she brought me the iphone. I was surprised when I found out that the cable USB/charger was broken. However, I used the one from my IPAD that perfectly fits. After a week, the battery stopped charging, so I took it to a Mac store in my country. I was told that the iphone was not new device (it was refurbished) and further, had missing parts inside. Unfortunately the 30 days return time has elapsed. Therefore, it is impossible for me to contact the seller and claim for the restitution of my money.