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  • AppleCare Protection Plan for Apple TV (NEWEST VERSION)
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AppleCare Protection Plan for Apple TV (NEWEST VERSION)

by Apple

List Price: $29.00
Price: $26.80 & FREE Shipping on orders over $35. Details
You Save: $2.20 (8%)
Only 15 left in stock (more on the way).
Ships from and sold by Amazon.com. Gift-wrap available.
7 used from $4.54

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Frequently Bought Together

AppleCare Protection Plan for Apple TV (NEWEST VERSION) + Apple TV MD199LL/A + AmazonBasics High-Speed HDMI Cable - 6.5 Feet (2 Meters) Supports Ethernet, 3D, and Audio Return [Newest Standard]
Price for all three: $135.28

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Product Information

Technical Details
Brand NameApple
Item Weight2.4 ounces
Product Dimensions5.2 x 5.2 x 0.5 inches
Item model numberMC252LL/B
  
Additional Information
ASINB0044XTZUK
Shipping Weight1 pounds (View shipping rates and policies)
ShippingCurrently, item can be shipped only within the U.S.
Date First AvailableJanuary 11, 2010
  
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Product Description

Amazon.com

Apple designs Apple TV and iTunes to work together in a completely integrated system. And only the AppleCare Protection Plan provides one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Apple TV to two years from the original Apple TV purchase date. With the AppleCare Protection Plan for Apple TV, you can be sure that your entertainment will play on and on. That's because it covers both your Apple TV and iTunes--whether you use a Mac or a PC.

AppleCare Protection Plan for Apple TV timeline

 

AppleCare Protection Plan for Apple TV
One stop for technical support
  • Direct access to Apple experts
  • Global repair coverage (may be subject to certain restrictions)
  • Mail-in repair: Mail in your Apple TV using a prepaid shipping box provided by Apple (availability of mail-in support depends on the location of the Apple Authorized Service Provider)
  • Carry-in repair: Take your Apple TV to an Apple Retail Store or other Apple Authorized Service Provider
  • Use with a Mac or PC
Apple hardware coverage
  • Your Apple TV
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Apple TV purchase or during the term of your AppleCare Protection Plan coverage)
  • Included Apple Remote and power cord
Software support included
  • Connecting to AirPort networks
  • Renting and buying shows from the iTunes Store
  • Accessing photos on your computer
  • AppleCare Protection Plan (APP) Sales into the State of Florida
    Resellers are not permitted to sell the AppleCare Protection to consumers in the State of Florida. Consumers resident in Florida may purchase the APP from Apple directly through the Apple Retail Stores or the Apple Online Store (store.apple.com).

    Product Description

    Extend the complimentary service and support on your Apple TV to two years from the original Apple TV purchase date.1 With the AppleCare Protection Plan for Apple TV, you can be sure that your entertainment will play on and on. That’s because it covers both your Apple TV and iTunes—whether you use a Mac or a PC. With the exception of North Carolina, the company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. In North Carolina, the company obligated under the AppleCare Protection Plan is Apple Inc. For complete details, see terms at www.apple.com/legal/applecare/appgeos.html. 1 See terms at www.apple.com/legal/applecare/appgeos.html for full details.

    Customer Questions & Answers

    Customer Reviews

    4.4 out of 5 stars
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    Most Helpful Customer Reviews

    31 of 38 people found the following review helpful By sgtpepper729 on January 11, 2011
    This protection plan retails for half the price of the hardware itself. To put this into perspective this would be the same as Applecare for an mid-level Macbook pro 15" costing $1000. This protection is not necessary for an Apple TV, especially because there are really no moving parts and the device is made to sit and never move. Save your money if you are thinking about this extended warranty.
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    2 of 2 people found the following review helpful By CityGal on December 5, 2012
    I just bought a refurbished Apple TV from Apple last weekend. I had a hiccup getting Photo Stream to work and called Apple Tech Support. Along with their world class tech support from the Canadian tech I spoke with (we solved the issue quite quickly), she told me something that is not well known. If you buy AppleCare for your Apple TV, the coverage extends to any AirPort Extreme or AirPort Express routers you may have, as long as they are less than two years old. (Of course all Apple products have 90 tech support from date of purchase.)

    AppleCare, for some reason, isn't available for the routers on their own. This was wonderful news. For $29.99 (list price) you can ensure you get two years of tech support for any networking issues you may develop. Since a one time tech call for products out of tech coverage is also $29.99, why not cover all your bases at the start?

    My original AirPort Extreme router was over four years old, so I decided to upgrade to the newest dual band version a couple of days ago. Although I did call tech support to walk me through the set up, it couldn't have been simpler with the AirPort Utility App that is included in Lion and Mountain Lion as well as on iOS 6 devices (iPhone and iPad, for example). Again I received world class service. Last night it turned out I needed to fine tune one setting, and the Canadian tech I spoke to also suggested investing in AppleCare for the Apple TV for the reasons I've just given, and I have done so.

    This "wrap around" coverage to the routers also come from Apple iMacs, MacBooks, MacBook Pros, and iOS devices. For some reason this isn't commonly known, but it should be. Networking issues can crop up, and having someone troubleshoot them for you can be very expensive. They also drive me crazy with frustration and knowing I have Apple to lean on is a huge relief.
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    2 of 2 people found the following review helpful By Michael A. Rowley VINE VOICE on November 26, 2012
    I've purchased 4 iPads, 9 iPhones, a MacBook, and an Apple TV.

    With AppleCare I know if I have a performance problem Apple will fix it.

    I also know if I don't understand a feature I can call and use unlimited tech support.

    With my Apple TV the remote quit working after the warranty ran out. It was covered by AppleCare and I drove to the closest Apple store for a replacement.
    1 Comment Was this review helpful to you? Yes No Sending feedback...
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    1 of 1 people found the following review helpful By T. Hohmann on April 27, 2012
    Verified Purchase
    Most Apple products, I always get AppleCare. If they work with no problems through the two+ years with no problem they're unlikely to have any. The few times I've had to use AppleCare it has been easy and always very satisfactory with the solution - most times they replace a product with an issue. Money well spent on high dollar items - they pay for themselves with just one repair/replacement.
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    4 of 6 people found the following review helpful By Grizelda on August 28, 2011
    I think this is a MAJOR screwup... Apple sells this for $29 (the OLD AppleTV, which cost twice as much had a $49.00 plan.) I think someone screwed up here.

    So why fork up $29 (the correct price) for a $99 item?:
    Phone Tech support (Apples is excellent). Altho it's unlikely you'll need it for this extraordinarily rather simple product -- it'll save you hours of browsing the forums if ever you do have a problem*.

    I've rated this as 5 stars (despite a tad overpriced at $29.00 version from Apple) only because Apple's Tech support is well worth it if you value your time.

    *As someone mentioned, most likely any problem would have to do with your router or firewall (I've personally never had a problem - but it's certainly possible to buy a router or have a firewall with odd settings).
    ALSO: real iTunes/Apple/Computer newbies might benefit especially when using things like AirPlay, and Home Sharing.

    I don't know that a protection plan is a necessity for an ATV - it's a personal preference kind of thing, but if you're the kind of person who tends to buy extended warranties... you'll likely be satisfied with this one.
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    Verified Purchase
    AppleCare+ Protection Plan benefits give you more privilege than a standard AppleCare Protection Plan. However...,

    1) It's only available through the Apple Online and Retail Stores.
    and
    2) AppleCare+ eligibility only applies to all purchased iPhone, iPod, and iPad models (within 30 days of purchase at this time).

    I can definitely see that it was only wise enough to purchase a standard AppleCare Protection Plan for my Apple TV (since AppleCare+ Protection Plans are not offered for Apple TV) right here on Amazon.

    I may not be permitted to jailbreak with this kind of coverage, but at least I'm still covered, and I'm extremely satisfied!

    If I may recommend it, do yourself a favor, and check these plans out on the Apple Online Store ([...]) to learn what products can receive the AppleCare+ benefits, and how you may obtain them with your AppleCare Protection Plan purchase.

    Search Keyword: AppleCare
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