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  • AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION)
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AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION)

by Apple
85 customer reviews
| 37 answered questions

List Price: $349.00
Price: $244.00 & FREE Shipping. Details
You Save: $105.00 (30%)
Only 1 left in stock.
Ships from and sold by Amazon.com. Gift-wrap available.
  • The AppleCare Protection Plan gives you direct, one-stop access to Apple's award-winning telephone technical support
  • With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date.
  • You can call Apple's award-winning technical support experts as often as you like and get your questions answered.
  • Global repair coverage for your Mac - both parts and labor - through convenient service options.
  • NOTE: The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty.
5 used from $207.40
$244.00 & FREE Shipping. Details Only 1 left in stock. Ships from and sold by Amazon.com. Gift-wrap available.

Frequently Bought Together

AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION) + Apple MacBook Pro MGXC2LL/A 15.4-Inch Laptop with Retina Display (OLD VERSION) + Apple MD564ZM/A USB 2.0 SuperDrive
Price for all three: $2,711.00

These items are shipped from and sold by different sellers.

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Product Description

Product Description

Overview Service and support from the people who know your Mac best. Every Mac comes with complimentary telephone technical support for 90 days from your Mac purchase and a one-year limited warranty. With the AppleCare Protection Plan, you can extend your service coverage to three years from the computer's purchase date. You can call Apple's award-winning technical support experts as often as you like and get your questions answered. And if you need repair service, we offer convenient service options around the world. MacBook Pro - AppleCare Protection Plan For up to three years from your computer’s original purchase date, the AppleCare Protection Plan gives you direct, one-stop access to Apple’s award-winning telephone technical support for questions about Apple hardware, Mac OS X, iLife, and iWork. And you get global repair coverage for your Mac — both parts and labor — through convenient service options. What's in the Box Getting started guide Terms and conditions Important Note The AppleCare Protection Plan can be purchased only while your Mac is still covered under the standard one-year limited warranty.

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Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of MacBook Pro laptop computers with screens 15 inches and larger.

AppleCare Protection Plan for MacBook Pro 15/17 timeline

 

AppleCare Protection Plan for MacBook Pro 15/17 Apple MacBook Pro with 15-inch screen
One stop for technical support
  • Direct access to Apple experts
  • Global repair coverage (may be subject to certain restrictions)
  • Mail-in repair for Mac notebook computers: Mail in your Mac using a prepaid shipping box provided by Apple (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts)
  • Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider
Apple hardware coverage
  • Your Mac computer
  • Included accessories such as the power adapter
  • Apple memory (RAM)
  • AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage)
  • Apple display purchased with your Mac
Software support included
  • Using Mac OS X*
  • Quick how-to questions about iLife and iWork
  • Connecting to printers and AirPort networks

AppleCare Protection Plan (APP) Sales into the State of Florida
Resellers are not permitted to sell the AppleCare Protection to consumers in the State of Florida. Consumers resident in Florida may purchase the APP from Apple directly through the Apple Retail Stores or the Apple Online Store (store.apple.com).


** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.


Product Details

  • Product Dimensions: 0.9 x 5.3 x 5.3 inches
  • Shipping Weight: 1.6 ounces (View shipping rates and policies)
  • Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
  • International Shipping: This item is not eligible for international shipping. Learn More
  • ASIN: B004R6NWBC
  • Item model number: MD012LL/A
  • Average Customer Review: 4.6 out of 5 stars  See all reviews (85 customer reviews)
  • Amazon Best Sellers Rank:
  • Manufacturer’s warranty can be requested from customer service. Click here to make a request to customer service.
  • Date first available at Amazon.com: March 8, 2011

Customer Questions & Answers

Customer Reviews

Most Helpful Customer Reviews

88 of 98 people found the following review helpful By KSSQUARE on April 8, 2011
FULL DISCLOSURE - Parts of this review are the same / similar as / to my review of the A.P.P. for 13" Macbooks as both are essentially the same products.

Please note, this version of the Applecare.Protection.Plan is ONLY for the Macbook Pro 15" and 17".

The Macbook and the Macbook Pro 13" are covered under another version of the Applecare Protection Plan -AppleCare Protection Plan for Mac Laptops 13 Inches and Below (NEWEST VERSION)

The Applecare Protection Plan - an expensive requirement if you buy / own an Apple notebook.

What most people don't know is that Apple doesn't make the logicboards (motherboards) or the processors or the hard drives or the DVD burners inside their Macbooks. Like all computer manufacturers, Apple sources its parts from component manufacturers like Seagate, Nvidia, Intel, Sony etc etc. These parts just like all electronic components can and may fail after a period of time. Once a part fails and if your macbook pro's one year standard warranty is over, Apple charges extremely high fees to repair or replace parts.

For example - Motherboard replacement - $1000 to $1200. Superdrive replacement - $200 to $300. LCD screen replacement - $800 to $1000. It's better to pay for Applecare once than pay Apple exorbitant repair fees every time a part fails.

Basically, the A.P.P. is a 2 year warranty extension to your apple laptop's standard one year hardware warranty. It provides unlimited phone support and hardware diagnosis. It also offers Mail-in repair for Mac notebooks using a prepaid shipping box provided by Apple and service by an apple store or an Apple Authorized Service Provider.
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39 of 41 people found the following review helpful By L. Harris on June 20, 2011
AppleCare is both an extended warranty and an extension of phone support. It extends the warranty from one year to three, and phone support from 90 days to three years. Note that if you purchase a display at the same time you purchase your MacBook Pro, AppleCare for your computer also covers your display.

It's impossible to predict if you'll get your money's worth out it or not, as that will be determined by whether or not your MacBook Pro needs any repairs in the second or third year and how likely you are to need the extended phone support. I'll just tell you my story so you'll understand why I gave AppleCare five stars.

I purchased AppleCare with my first MacBook Pro, which I bought in May, 2006, along with a 30" Cinema Display. The computer, just over five years old at this point, has never needed a repair. However, the batteries in that model clearly had problems. If you don't use the computer on the battery a fair bit the battery goes bad. Once that happens, you can still use the computer on the battery, but at some point the computer will just shut down. No warning, it doesn't go to sleep, and the battery indicator in the menu bar says it still has plenty of charge.

I had at least three batteries replaced under AppleCare, maybe four, and the last one was actually after the three years of AppleCare were up. But I fussed at them for using what I considered a faulty design for the batteries and in the interest of customer satisfaction they gave me one last battery, which they didn't have to do.

The display, on the other hand, did need a repair. It just died and wouldn't light up. I called Apple and explained the problem. They shipped me a box overnight. I packed up the display and called FedEx to arrange a pickup the next day.
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19 of 21 people found the following review helpful By W. Johnson on July 26, 2011
In early 2009, I purchased a 2008 17 inch MacBook at one third less than list price, from an online discount eTailer. This discount e-tailer (sometimes sarcastically referred to as "less than honest Abe's") gave me a strong pitch to purchase an extended repair contract from a camera repair service. Instead, I purchased AppleCare at a discount, separately, from Amazon.com. Registration of Apple Care was easy, online, using the serial number in the box, shipped from Amazon.

Local Apple users' groups told me that I was asking for trouble. In their opinions, Apple disapproves of online e-tailers selling anything Apple, at a discount. In their opinions, Apple hardware sold at any price less than list price is somehow "grey-market" and it will be difficult to get Apple to repair grey-market hardware.

However, this worked out for me. That 2008 MacBook started to run hot as a stove, literally. Although it ran without any hangs or crashes, it was hot enough to make typing uncomfortable on my wrists. About 20 months after I bought it, one of the cooling fans started to whine like a siren.

Apple telephone support told me to take the computer to an Apple Store, which happened to be close to me. I did not need to ship my computer. When I visited the Apple Store, they treated my computer as if I had bought it from Apple.com. The repair was at no cost to me, and completed in two days. My MacBook now runs cool, literally! Whatever was wrong with the cooling system, the "Mac Geniuses" fixed it, permanently.

My conclusion, based on this single experience:
It is possible to purchase Apple computers, at significant discounts. But I recommend getting the extended Apple Care warranty.
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AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION)
This item: AppleCare Protection Plan for Mac Laptops 15 Inches and Above (NEWEST VERSION)
Price: $244.00
Ships from and sold by Amazon.com