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AppleCare Protection Plan for iPad

by Apple
82 customer reviews
| 29 answered questions

Available from these sellers.
  • Apple hardware coverage
  • The AppleCare Protection Plan provides repair or replacement coverage, both parts and labor
  • Your iPad, Battery, Included USB cable and power adapter
  • Software support included: Whether you're sitting in the comfort of your home or office or on the go
  • Syncing with iTunes, Connecting to wireless networks, Sending and receiving email
6 new from $29.99

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Product Description

Product Description

Every iPad comes with one year of hardware repair coverage and 90 days of telephone technical support. The AppleCare Protection Plan for iPad extends your coverage to two years from the original purchase date of your iPad.1 With the exception of North Carolina, the company obligated under the AppleCare Protection Plan in the United States is AppleCare Service Company, Inc., an Arizona corporation and wholly owned subsidiary of Apple Inc., doing business in Texas as Apple CSC Inc. In North Carolina, the company obligated under the AppleCare Protection Plan is Apple Inc. For complete details, see terms at www.apple.com/legal/applecare/appforipad.html. 1 Service coverage is available only for the iPad and its original included accessories that are defective in materials or workmanship or for battery depletion of 50 percent or more from original specification. The replacement equipment that Apple provides as part of the repair or replacement service may be new or equivalent to new in both performance and reliability. See terms at www.apple.com/legal/applecare/appforipad.html for full details.

Amazon.com

Every iPad comes with one year of hardware repair coverage and 90 days of technical support. The AppleCare Protection Plan for iPad extends your coverage to two years from the original purchase date of your iPad. With the AppleCare Protection Plan for iPad, Apple experts can help troubleshoot issues with your iPad syncing with iTunes, connecting to wireless networks, and interconnectivity between your iPad and your Mac or PC. You also get up to two years of iPad repair coverage, including the battery. Should your iPad need service under the plan, Apple technical support representatives can even set up a repair on the same call.

AppleCare Protection Plan for iPad timeline

 

AppleCare Protection Plan for iPad
One stop for technical support
  • Direct access to Apple experts
  • Mail-in or carry-in repairs (availability of each option depends on the location of the Apple Authorized iPad Service Provider; Apple may also request that the customer replace components with readily installable parts)
  • Use with a Mac or PC
    Apple hardware coverage
    • Your iPad
    • Battery (service coverage is available for battery depletion of 50 percent or more from original specification)
    • Included USB cable and power adapter
    Software support included
    • Syncing with iTunes
    • Connecting to wireless networks
    • Sending and receiving email
    • Using iWork for iPad and other Apple-branded apps
  • AppleCare Protection Plan (APP) Sales into the State of Florida
    Resellers are not permitted to sell the AppleCare Protection to consumers in the State of Florida. Consumers resident in Florida may purchase the APP from Apple directly through the Apple Retail Stores or the Apple Online Store (store.apple.com).


    Product Details

    • Product Dimensions: 5.3 x 5.2 x 0.5 inches ; 8 ounces
    • Shipping Weight: 6.4 ounces
    • Domestic Shipping: Currently, item can be shipped only within the U.S. and to APO/FPO addresses. For APO/FPO shipments, please check with the manufacturer regarding warranty and support issues.
    • International Shipping: This item is not eligible for international shipping. Learn More
    • ASIN: B0044SVD50
    • Item model number: MC595LL/B
    • Average Customer Review: 3.5 out of 5 stars  See all reviews (82 customer reviews)
    • Product Warranty: For warranty information about this product, please click here
    • Date first available at Amazon.com: April 18, 2010

    Customer Questions & Answers

    Customer Reviews

    Most Helpful Customer Reviews

    45 of 45 people found the following review helpful By Digisuite on December 14, 2012
    Verified Purchase
    While this product is exactly what is outlined in the product description, it is NOT what many here have commented about. That is to say, some reviews here are discussing the 'Accidental Damage' feature but this product does not have that feature included. Let me be clear, this is AppleCare Protection Plan (APP) and NOT AppleCare Protection Plan + (APP+). Furthermore, as far as I know APP+ is only available directly from Apple. I have heard you can buy it from select Apple retailers, but have not found it anywhere but on Apples site or in an Apple store. Hope this clears up any misconceptions you may have.

    Note: The reason I know this to be true is that I bought 2 of these here on Amazon (Dec.'12). Once I received them, I called Apple only to discover they do not include the Accidental Damage coverage. Unfortunately, I am returning these two and buying them from Apple for a hundred bucks each. Ouch!!!
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    37 of 39 people found the following review helpful By The Bings on December 30, 2010
    The following is an excerpt from Apple.com, regarding the AppleCare Protection Plan for the iPad, which can be easily verified on the Apple website page,

    [...]

    "For up to two years from the original purchase date of your iPad, the AppleCare Protection Plan gives you direct, one-stop access to Apple's award-winning telephone technical support for questions about using your iPad. And you get hardware repair coverage -- both parts and labor -- on your iPad, its battery, and included accessories."

    Some people are stating in their reviews that the plan provides 3 years of protection, which includes user damage. Neither the warranty that comes with the iPad nor the extended warranty covery user damage. The warranties cover defects inherent in the product.

    Nevertheless, I think that it is might be a good idea to get the extended warranty under certain conditions, such as the purchase of the 64GB with 3G that gets extensive use, especially for travelers.
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    18 of 18 people found the following review helpful By Mint Tea on May 5, 2012
    Verified Purchase
    When I purchased this product, thought I saved $20. (AppleCare on Apple Store is $99.00) BUT while I was reading other review, I realized that "AppleCare Protection Plan" and "AppleCare+" are different... I made a stupid mistake!!! I should have read a product description well, and spent another $20. Then I could have coverage for accidental damage...
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    18 of 19 people found the following review helpful By A. Carter on May 31, 2012
    The GOOD: Apple's famous for gold standard customer service. The BAD: This warranty: a) is limited to 2 accidental damage claims with a $49/ea. charge. Compare 5 iPad warranty options at: [...]

    APPLE - For $99 you can add AppleCare+ to your new iPad purchase. This enhanced Apple warranty includes hardware failures, battery failures and accidental damage for two years. You also get extended support over the phone and in your local store. If you drop your iPad or it gets wet, you will need to pay a $49 processing fee to get it replaced, and the plan covers 2 accidental damage claims. You must buy AppleCare+ within 30 days of purchasing your new iPad. AppleCare+ does not cover lost or stolen iPads, so if you drop your iPad int he bottom of a lake, you better dive in after it.

    SquareTrade - one of the biggest names in aftermarket warranties. For $89 you can get a complete aftermarket iPad warranty option that includes accidental damage, like the drop you saw above. For $89 you can protect your new iPad from drops and warranty issues. Like most accidental warranty options, you will have to pay a $49 deductible if your iPad needs repaired. The SqaureTrade warranty is on sale for the New iPad Launch, with a regular price of $119 for 2 years. You must buy your SquareTrade Warranty within 30 days. SquareTrade promises fast turnaround times. If they can't "provide a solution," within 5 business days they pay for your warranty. It's a better deal if you don't need much hand-holding from tech support.
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    22 of 26 people found the following review helpful By Martin J Cohn on June 18, 2012
    The newest version of Applecare is "Applecare+". Applecare+ includes the accidental damage coverage. Don't be fooled by the ad speak for this listing!
    [...]

    If you buy this you will NOT be purchasing the damage protection/warranty being currently offered by Apple on the new iPad 3.
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    12 of 13 people found the following review helpful By nuker on May 1, 2012
    Verified Purchase
    This AppleCare is not for the new iPad. I just made stupid mistake to have bought this applecare for iPad.

    This apple care does not include accidental coverage.
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    14 of 17 people found the following review helpful By G. Choi on December 23, 2010
    Verified Purchase
    I have ordered and received AppleCare Protection Plan for iPad in time - used Prime service and received it in 2 days!!!

    Registration code worked fine and process to registration for extra warranty coverage was smooth. Now my iPad is covered until 2012!!!

    I saved a good amount of money by purchasing AppleCare Protection for iPad from here, instead of Apple store and very happy about it~!
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    4 of 4 people found the following review helpful By Paul on October 5, 2011
    Verified Purchase
    This is what it is - an extended warranty for your iPad. It includes an extra year of coverage for the hardware and gives you a full two years of technical support instead of the 90 days that's include by default. You need to buy it and activate it while your iPad is still covered by the 1 year warranty. As far as I know the warranty terms are the same and this just provides an extra year of coverage.

    The price from Amazon and other vendors is usually better than Apple's price and I've never had problems getting the protection plans activated. One thing to keep in mind is that you may already have an extended warranty through your credit card if you used one of the many credit cards that extends a manufacturer's warranty so this may not be something you need.

    Apple just launched a new AppleCare+ plan for iPhones that covers accidental damage. It needs to be purchased new with an iPhone and I wonder if they'll do the same for the iPad. Might be worth it to wait and see.
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