AppleCare Protection Plan for iMac/eMac M8851LL/B - 3 Years

by Apple

Product Details

• Item Weight: 3 pounds
• Shipping Weight: 8 ounces
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B000GJD066
• Item model number: M8851LL/B
• Average Customer Review: 4.7 out of 5 stars  See all reviews (3 customer reviews)
• Amazon Best Sellers Rank: #7,504 in Computers & Accessories (See Top 100 in Computers & Accessories)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: June 29, 2006

Product Description

The AppleCare Protection Plan extends the complimentary coverage on your Mac to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, onsite repairs for desktop computers,* web-based resources, and TechTool Deluxe from Micromatall for one economical price. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated systemwith vastly superior support. Just one phone call can help resolve most issues with your Mac. The AppleCare Protection Plan provides support for Apple hardware, the Mac OS, and Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime. * Onsite service is not available in all locations.

Customer Reviews

Most Helpful Customer Reviews

1 of 1 people found the following review helpful:

5.0 out of 5 stars Worth it's weight in Gold and then some!, March 15, 2007

By 

Grant Brummett (Arizona USA) - See all my reviews
(VINE VOICE)    (REAL NAME)   

This review is from: AppleCare Protection Plan for iMac/eMac M8851LL/B - 3 Years (Personal Computers)

I purchased this with my new 24" iMac 6 months ago.

What a great purchase, I have used the protection plans several times during this period mainly because I thought I was having problems and called for help. Little did I know that I just didn't know what I was doing on a Mac since I came from PC's and had never owned a Mac before.

Everytime they were quick and very helpfull and as a bonus they phone support is located in the US and English is their first language!

5.0 out of 5 stars Absolutely recommend this, January 25, 2010

By 

BxBruce (USA) - See all my reviews

Amazon Verified Purchase

This review is from: AppleCare Protection Plan for iMac/eMac M8851LL/B - 3 Years (Personal Computers)

This purchase really came in handy as I had to replace the graphics board and screen on my iMac and it cost me nothing. The ease of mind and assistance from Apple was worth the purchase as well. I highly recommend buying this protection with your computer. If I could extend it I would.

4.0 out of 5 stars Required "Accessory" for iMacs, May 12, 2009

By 

Anil Raghavan (Stillwater, OK United States) - See all my reviews
(REAL NAME)   

This review is from: AppleCare Protection Plan for iMac/eMac M8851LL/B - 3 Years (Personal Computers)

iMacs are basically glorified laptops with several mobile components. There could be a higher risk of component failure. Repairing them yourself is not an option since its not a regular desktop where you can swap one bad component out for another. I bought a refurb iMac from Apple. 2 weeks into it, it started shutting itself off intermittently - just a complete off, as if someone yanked the power cable. Apple support is excellent, and its a totally different experience than finding out a repair center to send some PC product (3rd party contracted service providers). I took it to the nearest Apple Store (65 miles away), and they took it in. In 2 weeks, I got my iMac back, with a brand new logicboard. That was in mid-2007. Fast forward to 2009. The iMac started freezing completely intermittently - and after 20 mins of doing nothing, I get the Mac's "Black-Screen-Of-Death", which follows a kernel panic. First time I took it in, they did give me the run-around, trying to blame the Crucial.com RAM I installed. But, they changed my hard drive and returned the iMac. No luck. Took it back in, and after 2 weeks, I got it back, again, with a new logicboard. Even though I lost some time ... the customer service experience with Apple is far far better and satisfactory than others I've had to go through. My AppleCare protection extends till 2010 and I for sure think it is worth every single $.