AppleCare Protection Plan (iMac/eMac) OLD VERSION

by Apple

Product Details

• Shipping Weight: 2.4 ounces (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B00007J8SC
• Item model number: M8851LL/A
• Average Customer Review: 3.9 out of 5 stars  See all reviews (12 customer reviews)
• Discontinued by manufacturer: Yes
• Date first available at Amazon.com: October 2, 2001

Product Description

From the Manufacturer

Get peace of mind from Apple
The AppleCare Protection Plan extends the complimentary coverage on your Mac to three years of world-class support. The plan includes expert telephone assistance, onsite repairs for desktop computers,* global repair coverage for portable computers, web-based resources, and TechTool Deluxe from Micromat--all for one price.

Three years of security
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. By purchasing the AppleCare Protection Plan with your Mac, you can extend your coverage to three years.

Comprehensive coverage
The AppleCare Protection Plan covers your Mac, as well as an AirPort Card, an AirPort Base Station, and Apple RAM purchased for your Mac. Power Mac and PowerBook customers can also enroll one Apple display for coverage, provided the Mac and display are purchased together.

One number to call for help
Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system--with superior support. Just one phone call can help resolve most issues with your Mac. The AppleCare Protection Plan provides support for Apple hardware, the Mac OS, and Apple applications, including iCal, iDVD, iMovie, iPhoto, iTunes, AppleWorks, and QuickTime.

Convenient repair options
The AppleCare Protection Plan includes up to three years of onsite service for desktop computers.* The plan also provides global repair coverage for portable computers, which can be very important if you travel abroad. Apple-certified technicians perform repairs using genuine Apple parts.

Investment protection
Purchase the AppleCare Protection Plan along with your new Mac to take maximum advantage of the coverage the plan provides. No other service and support program can provide peace of mind for such a small investment.

This plan is not available for Florida consumers, or where prohibited by law.
* Onsite service is not available in all locations.

Product Description

PLEASE NOTE: This warranty extension is for U.S. residents only, and is additionally not valid for residents of Florida, Puerto Rico, Virgin Islands or Pacific Territories APPLE M8851LL/A iBook Protection Plan - The AppleCare Protection Plan is a uniquely integrated service and support solution completely backed by Apple. This comprehensive plan includes telephone support, Apple certified repairs, Web based support resources, and powerful diagnostic tools.

Customer Reviews

Most Helpful Customer Reviews

14 of 15 people found the following review helpful:

5.0 out of 5 stars BUY THIS!!, October 25, 2005

By 

Linden Wilson (Memphis, TN) - See all my reviews
(REAL NAME)   

This review is from: AppleCare Protection Plan (iMac/eMac) OLD VERSION (Personal Computers)

My parents bought me an iBook for high school graduation a couple years ago. Thank God they bought Apple Care to go with it. My generation of iBook seemed to be plagued with issues. I took it in to the Apple Store and had it repaired several times (for free because of Apple Care). These repairs alone would have cost me several hundred dollars. A couple months ago, I took it in because it was still having problems. They proceeded to tell me that because they had repaired it too many times, they were going to replace it...just like that. I got a brand new, better (G4 instead of G3) iBook for free because of Apple Care. It may seem expensive at first but it can save you some serious money in the long run.

18 of 23 people found the following review helpful:

5.0 out of 5 stars This is a must-1st Class service., January 14, 2005

By 

Dean "poweradio" (Winter Park, FL, United States) - See all my reviews
(REAL NAME)   

This review is from: AppleCare Protection Plan (iMac/eMac) OLD VERSION (Personal Computers)

I have now replaced my 4th Mac and after using everything from Packard Bell in the early 90's to NEC. Sony, Gateway, and Dell I am experenced with "everyday" use of computers, here are MY findings:

The price for Apple Care is 1st class service for those who want worry free ownership at a very fair price. Chances are you will never need it (I have yet to crash an Apple unlike PC's) however, it does add peace of mind.

The cost is far less then COMPUSA plans with far better support.

Apple does not try to blame everyone else IF there is a problem, they fix it, period!

One of the other reviews said it cost $450.00 to fix the CRT (Apple Paid) and that was a reason for one star...if you look at Consumer Reports it clearly states who is the leader in service, quality, and over all satisfaction---and that----addresses real world operations not some opinion of one consumer.

8 of 10 people found the following review helpful:

5.0 out of 5 stars A Must for First Time Apple Owners, January 19, 2006

By 

Sally "Gal" (Conyers, Georgia USA) - See all my reviews

This review is from: AppleCare Protection Plan (iMac/eMac) OLD VERSION (Personal Computers)

I buy Apples because I prefer spending my energy doing my computer thing rather than spending it trying to outsmart the internal workings of a plastic box. On those rare occassions when an Apple malfunctions or does something "outside the box" one phone call to the 800 number has generally resolved it. The time it didn't, I was sent a new DVD burner and over-the phone instructions even I couldn't mess up. AppleCare allows one to call that 800 number for three years. Besides the technical support of the internals widgets the support desk also helped me with my beginner "how to get out of this mess" problems. Well worth the price.