AppleCare Protection Planfor iMac (OLD VERSION)

by Apple

Product Details

• Product Dimensions: 5.3 x 0.5 x 5.3 inches ; 2.4 ounces
• Shipping Weight: 2.4 ounces (View shipping rates and policies)
• Shipping: Currently, item can be shipped only within the U.S.
• ASIN: B002VWK4JW
• Item model number: MC245LL/B
• Average Customer Review: 4.7 out of 5 stars  See all reviews (32 customer reviews)
• Amazon Best Sellers Rank:
  • #67 in Electronics > Computers & Add-Ons > Warranties & Services
• Date first available at Amazon.com: October 29, 2009

Product Description

Amazon.com Product Description

Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary service and support on your Mac to three years from the original Mac purchase date with the AppleCare Protection Plan. You get direct telephone access to Apple experts for technical questions, and you get global repair coverage--including both parts and labor--for your Mac and select Apple peripherals.

This version of AppleCare covers purchases of the Apple iMac desktop computer.

 

One stop for technical support Direct access to Apple experts Global repair coverage (may be subject to certain restrictions) Onsite repair for Mac desktop computers: Request that a technician come to your work site (availability depends on the location of the Apple Authorized Service Provider; Apple may also request that the customer replace components with readily installable parts) Carry-in repair: Take your Mac to an Apple Retail Store or other Apple Authorized Service Provider Apple hardware coverage Your Mac computer Included accessories such as the power adapter Apple memory (RAM) AirPort Express Base Station, AirPort Extreme Base Station, or Time Capsule (must be purchased up to two years before your Mac purchase or during the term of your AppleCare Protection Plan coverage) Apple display purchased with your Mac Software support included Using Mac OS X* Quick how-to questions about iLife and iWork Connecting to printers and AirPort networks

** For Mac computers preconfigured with Mac OS X Server, the AppleCare Protection Plan covers server administration and network management issues using the graphical user interface of Mac OS X Server. For advanced server operation and integration issues, purchase Mac OS X Server Software Support.

Product Description

Because Apple makes the hardware, the operating system, and many applications, the Mac is a truly integrated system. And only the AppleCare Protection Plan gives you one-stop service and support from Apple experts, so most issues can be resolved in a single call. Extend the complimentary hardware service and technical support on your Mac to three years from the original Mac purchase date. Local telephone fees may apply. Telephone numbers and hours of operation may vary and are subject to change. See terms at www.apple.com/legal/applecare/appgeos.html for full details.

Customer Reviews

Most Helpful Customer Reviews

42 of 43 people found the following review helpful:

5.0 out of 5 stars Must Have, January 10, 2010

By 

Tom "ontrac1" (Flemington, NJ United States) - See all my reviews
(VINE VOICE)   

Amazon Verified Purchase

This review is from: AppleCare Protection Planfor iMac (OLD VERSION) (Personal Computers)

If you buy an iMac, you should buy the AppleCare, it's that simple. For that matter you should but AppleCare for any Apple product you buy that it's available for. Don't gripe that the iMac is expensive enough and it should be included. Or if you want to gripe, buy it anyway. When I switched from PC's to Apple, I was like a fish out of water. I was on the phone quite a bit with Apple about the Time Capsule, Air Port, Apple TV, iPhone, iMac, MacBook, you name it. What's wonderful about Apple support is that it's easy to get someone on the phone pretty quickly, that speaks clear english, is knowledgeable and will stay on the phone as long as it takes to resolve your issue. When you know you have such a great resource at your disposal, there is no need to fumble around with online help or through manuals, you just pick up the phone. Ever try that with Dell?

38 of 41 people found the following review helpful:

4.0 out of 5 stars Call Apple first..., March 31, 2010

By 

A. Meit (FLA, United States) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: AppleCare Protection Planfor iMac (OLD VERSION) (Personal Computers)

Amazon is not willing to update the product specs about limitations in the fine print per each state use of the agreement. I had to get a full refund from Apple and buy it directly from them because Fla. wont allow applecare via 3rd party. Be warned. Call Apple first. Shame on Amazon for withholding important info.

12 of 13 people found the following review helpful:

5.0 out of 5 stars Apple Cares, January 7, 2010

By 

A. Moore "SS" (Hot Springs National Park) - See all my reviews
(REAL NAME)   

Amazon Verified Purchase

This review is from: AppleCare Protection Planfor iMac (OLD VERSION) (Personal Computers)

AppleCare is worth the extra cash. With free telephone support that will walk you through everything, and then if that won't fix it, Apple will send an authorized tech to your home at no charge! And if needed replace the machine. I have not used it on this iMac, but I have used AppleCare for other items in the past.