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Technical Details
- Extend repair and telephone support coverage of your portable Apple computer (13.3 inches and below) to three years
- Onsite service for desktop computers (not available in all areas)
- Provides dedicated access to web-based support resources and powerful diagnostic tools
- AirPort Extreme Card, AirPort Express or AirPort Extreme Base Station, and Apple RAM included the coverage
- Can be added at any time during the computer's one-year Apple hardware warranty
Product Details
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Product Description
Amazon.com Product Description
Every Mac comes with 90 days of telephone support and one year of service coverage at an Apple-authorized repair center. The AppleCare Protection Plan for portable Apple MacBook Air and MacBook models 13 inches and below (MA519LL/A) extends the complimentary coverage to three years of world-class support. The plan includes expert telephone assistance, global repair coverage, web-based resources, and TechTool Deluxe from Micromat--all for one economical price.
This comprehensive AppleCare Protection Plan covers your MacBook Air/MacBook, as well as an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM purchased for it. You can also register one Apple display for coverage, provided the Mac and display are purchased together.
 Extend your coverage to three years of service and expert telephone technical support. |
One Number to Call for Help
Get direct telephone access to Apple's own technical support group, the people who know your system best. Because Apple creates the computer, the operating system, and many built-in applications, the Mac is a truly integrated system. Just one phone call can help resolve most issues with your Mac because AppleCare representatives can help troubleshoot Apple hardware, the Mac operating system, and many Apple consumer applications, including iLife, iWork, Jam Packs, iChat AV, Mail, Safari, iCal, iSync, AppleWorks, and QuickTime.
Convenient Repair Options
The AppleCare Protection Plan ensures that Apple-certified technicians will perform repairs using genuine Apple parts. With this plan, parts and labor will be covered for three years from the date of purchase of your Apple computer, two years beyond the one-year limited warranty. This plan includes global repair coverage, which can be very important if you travel abroad.
Coverage Information
The AppleCare Protection Plan is subject to terms and conditions, which are provided on the AppleCare Protection Plan website.
- To qualify for the AppleCare Protection Plan, your product must be within its one-year Apple hardware warranty.
- A separate AppleCare Protection Plan must be purchased for each Apple system to be covered.
- Mac mini, Mac Pro, and MacBook Pro/MacBook Air/MacBook customers may also enroll one Apple display for coverage, provided that the Mac and the display are purchased together.
- Global repair coverage is included.
- This AppleCare Protection Plan covers an AirPort Extreme Card, an AirPort Express or AirPort Extreme Base Station, and Apple RAM are included in the coverage of the computer with which they are used.
Frequently Asked Questions
Can I purchase the AppleCare Protection Plan anytime?
You can purchase the AppleCare Protection Plan anytime within the one-year limited warranty period. Your eligibility for coverage under the AppleCare Protection Plan starts from your hardware purchase date. Apple strongly recommends that you purchase the AppleCare Protection Plan when you purchase your Apple product to maximize the additional benefits provided under the plan.What service options does the AppleCare Protection Plan offer?
Apple may provide service through one or more of the following options: carry-in service (to Apple retail stores or Apple Authorized Service Providers), direct mail-in service, onsite service (for desktop computers), or Do-It-Yourself (DIY) parts (so you can service your own product).What does "global repair coverage" mean?
If you take your Apple hardware with you when you travel and happen to need repair service, the AppleCare Protection Plan offers global repair coverage. You can either go to an Apple retail store or contact Apple for information on how to obtain service. Service will be limited to the options available in the country where service is requested. Service options, parts availability, and response time vary according to country. Please see the AppleCare Protection Plan Terms and Conditions for complete details.When I purchase the AppleCare Protection Plan, do I need to register it?
If you purchase your AppleCare Protection Plan and your covered product separately or elsewhere, you will need to register your AppleCare Protection Plan. Your AppleCare Protection Plan coverage starts from your hardware purchase date. Registering your AppleCare Protection Plan at a later date does not extend your coverage.
Product Description
AppleCare Protection Plan MA519LL/A for MacBook Air / MacBook - 3 Year Plan
Customer Reviews
Most Helpful Customer Reviews
95 of 108 people found the following review helpful
I used to work in an Apple Store. We were pressured to push AppleCare. I only took the job with the understanding I would NEVER pressure a customer to buy something they didn't need. They forced me to push .Mac just the same, but I made it clear to customers my heart wasn't in that disappointing product.
But my heart was in AppleCare. For two simple reasons: Apple gave excellent care, and frankly, you needed it. Look at Consumer Reports listings of product breakdowns, and you discover Apples break as much as PCs. As others will tell you, AppleCare is NOTHING compared to paying for repairs out of pocket.
But one day I got a customer who said something mind-boggling to me. He said, "I never buy AppleCare, ever." I'm like, why not? He said, "I unload my Macs on eBay one month before the year warranty runs out. This way, you're always running a new, zippy Mac, with the latest operating system installed instead of purchased." I thought that was a little kooky, but the more I thought about it, it was genius. For iMacs and Mac-Minis, no. because the AppleCare is relatively inexpensive But for laptops?
Brilliant.
Think about it. Like it or not, laptop batteries seem to go lame or dead by year two. Laptop prices also drop a bit each year. With a recession slamming against us, and Apple plainly stating prices will fall (a rarity indeed), put the pieces together.
Suppose you buy an $1100 Macbook on Amazon, right now. Word has it the line is going to be updated in September. So you buy it, and sure enough, new MacBooks pop into existence. Maybe an entry level one at 1050. So you sell your newish MacBook on eBay for $950. That means it will cost you $250 to upgrade to that new MacBook you didn't know you wanted. But $250 is the cost of AppleCare, and now you have a brand new Mac, new battery, and 1 year warranty.
Know what a new battery costs from Apple? Over a hundred. Know what the next operating system will cost, if you bought the box? Over a hundred.
Yes, there are a lot of ifs and buts in this process, and so if you can't sell your MacBook on eBay for a good price, or the price on the new MacBook doesn't drop: buy AppleCare. You have a year to buy it.
But my heart was in AppleCare. For two simple reasons: Apple gave excellent care, and frankly, you needed it. Look at Consumer Reports listings of product breakdowns, and you discover Apples break as much as PCs. As others will tell you, AppleCare is NOTHING compared to paying for repairs out of pocket.
But one day I got a customer who said something mind-boggling to me. He said, "I never buy AppleCare, ever." I'm like, why not? He said, "I unload my Macs on eBay one month before the year warranty runs out. This way, you're always running a new, zippy Mac, with the latest operating system installed instead of purchased." I thought that was a little kooky, but the more I thought about it, it was genius. For iMacs and Mac-Minis, no. because the AppleCare is relatively inexpensive But for laptops?
Brilliant.
Think about it. Like it or not, laptop batteries seem to go lame or dead by year two. Laptop prices also drop a bit each year. With a recession slamming against us, and Apple plainly stating prices will fall (a rarity indeed), put the pieces together.
Suppose you buy an $1100 Macbook on Amazon, right now. Word has it the line is going to be updated in September. So you buy it, and sure enough, new MacBooks pop into existence. Maybe an entry level one at 1050. So you sell your newish MacBook on eBay for $950. That means it will cost you $250 to upgrade to that new MacBook you didn't know you wanted. But $250 is the cost of AppleCare, and now you have a brand new Mac, new battery, and 1 year warranty.
Know what a new battery costs from Apple? Over a hundred. Know what the next operating system will cost, if you bought the box? Over a hundred.
Yes, there are a lot of ifs and buts in this process, and so if you can't sell your MacBook on eBay for a good price, or the price on the new MacBook doesn't drop: buy AppleCare. You have a year to buy it.
22 of 22 people found the following review helpful
My laptop won't turn on after 10 months of usage. I brought it to the store and they shipped it for repairs. After this, I felt uneasy and bought AppleCare protection. I had to phone applecare and fax my Amazon receipt to get the plan bought from Amazon linked with my laptop.
Just after my 1 year warranty ran out, my hard drive died. Since I have AppleCare protection plan, I was covered, and I simply sent the laptop back to repairs. A couple of days later, I got a phone call that they would like to study my old laptop for reasons of failure and sent me a new, most recent model macbook. It comes with Leopard too! They also transfered the AppleCare protection plan to the new laptop for me.
So buying AppleCare was a very wise choice for me. I expect my laptop to last 3 years. After that, it is time for a new laptop anyway. I think I will buy AppleCare again when I buy a new laptop. It gives me peace of mind.
If you are accident prone, buying this might not be a good idea. If they see signs that the laptop has been dropped, spilled water on and so on, it is not covered by AppleCare. I don't think the accidents are covered by the initial 1 year warranty either. So if you are accident prone, and within a year or so, you are bound to have an accident, then buying AppleCare would not extend the lifetime to 3 years, and therefore is a pretty bad idea.
Just after my 1 year warranty ran out, my hard drive died. Since I have AppleCare protection plan, I was covered, and I simply sent the laptop back to repairs. A couple of days later, I got a phone call that they would like to study my old laptop for reasons of failure and sent me a new, most recent model macbook. It comes with Leopard too! They also transfered the AppleCare protection plan to the new laptop for me.
So buying AppleCare was a very wise choice for me. I expect my laptop to last 3 years. After that, it is time for a new laptop anyway. I think I will buy AppleCare again when I buy a new laptop. It gives me peace of mind.
If you are accident prone, buying this might not be a good idea. If they see signs that the laptop has been dropped, spilled water on and so on, it is not covered by AppleCare. I don't think the accidents are covered by the initial 1 year warranty either. So if you are accident prone, and within a year or so, you are bound to have an accident, then buying AppleCare would not extend the lifetime to 3 years, and therefore is a pretty bad idea.
89 of 109 people found the following review helpful
Amazon Verified Purchase
If you buy AppleCare from Amazon (or anyone other than Apple itself), you cannot register it fully online. The online form won't take the serial number, and tells you that you have to call Apple. When you do, they tell you that they will not process your registration until you fax them a copy of your receipt. They explicitly said to me "if you bought it from Apple, we would not require this".
Most Recent Customer Reviews
Stay away from Amazon's "OLD VERSION"
AppleCare is great, but this "old version" was an incredible hassle, at least when purchased through sellers in the Marketplace. Read more
Published 23 days ago by Mark Zettlemoyer
Great deal, registered without a problem
This applecare worked great. I just had to call Apple and register it through them instead of doing it online. Read more
Published 2 months ago by Kamran H. Moen-samimi
Apple
Seriously? you can't go wrong with this product. I love apple and everything apple sells. The company is the bomb. I will always go apple even if the oranges do better. Read more
Published 3 months ago by vincent
PRETTY AWESOME
I got this for 180 bucks when Apple was selling it for 250+tax. It was a pretty awesome deal. I got a bunch of stuff replaced in my mac, so it was worth every penny and even more... Read more
Published 4 months ago by Muthu
AppleCare Protection Plan
If you own an Apple laptop, you need this. Laptops aren't as tough as their desktop cousins so it's a good value.
Published 17 months ago by Sandy Eggo
Overpriced, lousy service
I purchased Applecare for my daughter's MacBook Pro, and was very unhappy with the service. When her hard drive failed, within the 1 year warranty period, I sent it in for service. Read more
Published 23 months ago by Sad Mac
You'll pay a little more but buy from Amazon
Update 5/21/2010
If you read below I said I would go to the Apple store and see what they say about the plan's different numbers. Read more
If you read below I said I would go to the Apple store and see what they say about the plan's different numbers. Read more
Published on May 20, 2010 by Carl Savillo Jr.
Apple Care Warranty
When I tried to register the AppleCare Protection Plan I was told by Apple that this product had been sold to me by a retailer that was not authorized to sell AppleCare in the... Read more
Published on February 8, 2010 by James Greene
Great so far
I had to use the apple technical service yesterday. After running a scan on my 3 month old MacBook it told me I had some sort of volume structuring problem. Here we go I thought. Read more
Published on January 30, 2010 by funkymofo
Correct Product at Great $$$$$
Saved about $70 compared to Apple Store. And it does the same thing. Got the code via email and registered with Apple. Took about 3 minutes to complete. GOOD STUFF.
Published on January 20, 2010 by J. Beach
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