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Text Mining And Its Applications To Intelligence, CRM and Knowledge Management (Advances in Management Information)
 
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Text Mining And Its Applications To Intelligence, CRM and Knowledge Management (Advances in Management Information) [Illustrated] [Hardcover]

A. Zanasi (Editor)

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Book Description

May 20, 2005
Organizations generate and collect large volumes of textual data. Unfortunately, many companies are unable to capitalize fully on the value of this data because information implicit within it is not easy to discern. Primarily intended for business analysts and statisticians across multiple industries, this book provides an introduction to the types of problems encountered and current available text mining solutions.

Partial Contents: Text processing and information retrieval; Application integration in applied text mining; ROI in text mining projects; Open sources automatic analysis for corporate and government intelligence; Customer feedbacks and opinion surveys analysis in the automotive industry; Text mining based knowledge management in banking; Text mining in life sciences; Link analysis in


Editorial Reviews

Review

Overall, the book is well organized and provides a thorough overview of the area...The book should be of interest to anyone looking to understand text mining and its uses, and especially to those who have potential applications for it. --Computing Reviews, June 2006

About the Author

Alessandro Zanasi is a security research advisor and professor at Bologna University, Italy. Before he served as Carabinieri officer in Rome Scientific Investigations Center; IBM executive in Italy, Paris and San Jose (USA); META Group analyst; cofounder of Temis SA. As an intelligence specialist, he has been advising governments and corporations in security, intelligence and detection technologies for more than twenty years. Among the others: European Commission through his membership, since 2005, to ESRAB-European Security Research Advisory Board and, since 2007, to ESRIF-European Security Research and Innovation Forum.

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