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Aqua Ultraviolet Sunami Pump, 3/4 HP

1 out of 5 stars 1 customer review

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Product Description

The Aqua Ultraviolet Sunami Pump, 3/4 HP, brings high volume water flows with super energy efficiency. This pond pump comes with huge oversize strainer basket, one piece case and 8' cord. If at some point you decide to enlarge your water feature, you may not even need to replace the entire pump. The same housing will accept Aqua Ultraviolet motors up to 5 HP.

Product Details

  • Product Dimensions: 32 x 13 x 18 inches
  • Shipping Weight: 45 pounds
  • ASIN: B005IZEXYQ
  • Average Customer Review: 1.0 out of 5 stars  See all reviews (1 customer review)
  • Amazon Best Sellers Rank: #868,368 in Patio, Lawn & Garden (See Top 100 in Patio, Lawn & Garden)
  • Product Warranty: For warranty information about this product, please click here

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I purchased Aqua Ultraviolet products a UV Sterilizer, a Bio Filter and a Sunami pump. Although their products are overpriced I selected Aqua Ultraviolet for being a local supplier in case I may need field service. However to my dismay I found out that they do not offer field service, they will not recommend an independent repair service either even if the customer is willing to pay for it. The only service they provide is on the phone by a person who cannot or will not offer assistance for trouble shooting. If you ask for a more technical person you get corrected. The only choice is to tear down your plumbing and return the product for repair or replacement at your own expense. After the first 6 month warranty you do not even get this service.

When I returned my UV ballast for replacement I was told it is out of warranty because the cord was cut. We have cut the cord to remove the plug so that we can pass it through a conduit to meet the local electrical code.

We tested the Sunami 3/4 HP pump, it did not even come close to their written specifications per their Flow/Pressure charts. I returned it together with sketches showing our plumbing scheme as they asked for and they promised to evaluate it and let me know. I was sent a replacement but no comments on our plumbing which I knew was correct as it was laid out by experts. The replacement pump is not working either.
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