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Arco Master the Emergency Dispatcher: 911 Operator Exam, 2nd Edition [Paperback]

Valerie L. Haynes (Author)

3.8 out of 5 stars See all reviews (10 customer reviews) |

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Product Details

Paperback: 219 pages
Publisher: Arco; 2nd edition (July 22, 2001)
Language: English
ISBN-10: 0768907071
ISBN-13: 978-0768907070
Product Dimensions: 8.4 x 11 x 0.6 inches
Shipping Weight: 13.6 ounces

Average Customer Review: 3.8 out of 5 stars See all reviews (10 customer reviews)

Amazon Best Sellers Rank: #426,237 in Books (See Top 100 in Books)
- #12 in Books > Medical Books > Medicine > Transportation
- #80 in Books > Education & Reference > Education > Test Guides - Careers > Civil Service

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Customer Reviews

10 Reviews

5 star:		(3)
4 star:		(2)
3 star:		(5)
2 star:		(0)
1 star:		(0)

Average Customer Review

3.8 out of 5 stars (10 customer reviews)

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Most Helpful Customer Reviews

4 of 4 people found the following review helpful:

3.0 out of 5 stars Emergency Dispatch, November 5, 2006

L. Mitchum - See all my reviews
(REAL NAME)

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This review is from: Arco Master the Emergency Dispatcher: 911 Operator Exam, 2nd Edition (Paperback)

This book offers examples of several types of questions with sample tests. It would better serve the reader to be a little less wordy and offer a few more testing examples.

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3 of 3 people found the following review helpful:

3.0 out of 5 stars Opinion Dispatcher, January 21, 2007

K. M. Smith "paranormal enthusiast" (Kansas City, MO USA) - See all my reviews
(REAL NAME)

This review is from: Arco Master the Emergency Dispatcher: 911 Operator Exam, 2nd Edition (Paperback)

Generally good information; specifically not real close to the testing I went through. However, I would recommend.

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3 of 3 people found the following review helpful:

4.0 out of 5 stars Dispatcher Review, January 9, 2007

Brigitte Marquis - See all my reviews
(REAL NAME)

This review is from: Arco Master the Emergency Dispatcher: 911 Operator Exam, 2nd Edition (Paperback)

This is a great book for review of the sections of each test. Although, the actual test I took had completely different tests with the exception of the listening test, the book was still very helpful in preparing me. I think the book should offer a few more practice tests than just one for each section. Overall, it's a great preparation book.

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Most Recent Customer Reviews

4.0 out of 5 stars Focus on trial tests
I bought this book because I was due to take the police dispatcher testing. I actually took this test today, and the majority of it was being able to follow directions to detail... Read more

Published on April 8, 2009 by Mrs. G

5.0 out of 5 stars 911 Dispatcher Review Book
Even though there are a few mistakes in this book, it is an excellent resource.

Published on February 11, 2009 by Dave Samra

3.0 out of 5 stars 911 operator exam book
Unfortunately, this book did not assist me any in the 911 Operator Exam I took. I think that if you are taking the exam for New York/New Jersey, it would assist you better since... Read more

Published on February 8, 2009 by S. Sweet-Bowling

5.0 out of 5 stars Very Helpful Book!!!
I was trying to find a book that would help me with an upcoming Dispatcher/911 Operator Exam and did I find the right book!!! It was very close to the exam that I had taken. Read more

Published on February 7, 2009 by L. D. Laughlin

5.0 out of 5 stars Great Prep Book!
If you are looking for a book to help yourself prepare for a written exam for a dispatcher position, this is the book for you! Read more

Published on January 13, 2009 by Jennifer Gottsacker

3.0 out of 5 stars Too much other stuff, Not enough Exam help
I felt that the majority of the book was just explaining things other than 911 Operator Examinations. I was about half way through before I found anything useful.

Published on October 16, 2007 by Ryan Wilson

3.0 out of 5 stars Dissappointed
In my case, the test that was administered was not even close to what is in this book. I completed the testing on a computer with a headset. Read more

Published on May 23, 2007 by Tracy C. Fiechtner

› See all 10 customer reviews...

Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Inside This Book (learn more)

First Sentence:
Arco Publishing has followed testing trends and methods ever since the firm was founded in 1937. Read the first page

Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
signal control station, annual leave allowance, darken space, answer sheet the letter, preceding selection, model exam, best synonym, fourth precinct, emergency operator, crime definitions, correct answer, sixth precinct, reading comprehension questions, third names

Key Phrases - Capitalized Phrases (CAPs): (learn more)
New York, United States, Operator Exam, Police Commissioner, Cayman Road, Police Service Representative, Clarendon Road, Deputy Commissioner, Grand Street, Alice Appleton, Artemis Canellos, Barley Road, Bella Luciano, Bill Sawyer, Dorothy Hultz, Juana Martinez, Kings Highway, Main Street, Martha Brown, Mary Smith, Notice of Examination, Office of Personnel Management, Officer Herrmann, Patrick Ahern, Savoy Theater

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Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!

Citations (learn more)

This book cites 2 books:

Who Can? by Houghton Mifflin Company on page 20, and page 21
The Olympic Games by Ron Thomas on page 53

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