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4 of 4 people found the following review helpful:
1.0 out of 5 stars
beware of ArcSoft products,
By
This review is from: Arcsoft PhotoImpression 5 (Windows/Macintosh) (CD-ROM)
CAUTION, be forewarned by my experiences: the three ArcSoft products I own have all been exercises in frustration, wasted time and effort, and failure to function.
ArcSoft sells BUGGY software. For example, PhotoBase 4.5 & Photo Impression 5 both fail to install on an HP PC running Windows XP Home Edition. Panorama Maker 3 installs and opens but gives error messages when trying to work with albums and files. ArcSoft DOES NOT SUPPORT their products. They do not answer emails or phone calls. Their internet knowledge base is very spotty and incomplete. When downloads are available, ArcSoft instructs customers to have no confidence in them: "Program patches/updates ... may or may not work, and may actually cause your program(s) to function improperly." ArcSoft intentionally designs their software to be USER-UNFRIENDLY. For example, there is no help feature and no display of version number in Panorama Maker 3. If users go online to the ArcSoft knowledge base and search, they will find a listing of 5 steps to go through to discover a version number. The manual and knowledge base have no index and no list of errors or ways to troubleshoot them. |
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Arcsoft PhotoImpression 5 (Windows/Macintosh) by Arcsoft (Windows 98)
Used & New from: $1.26
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