So I waited off about 2 or 3 years to buy because I've read about the discs being scratched/not being able to be played due to how it was manufactured. I was basically wondering if this problem still exists when buying either online or in store because I really want to buy the complete set, but am really turned off with having to deal with the hassle of getting replacement discs.
Yes, there are still manufacturing problems. I just purchased this item, albeit from a different seller (probably the same manufacturer), and there are still problems with both glue and scratches on the disks. I'm wondering if the individual seasons are manufactured by the same company. Perhaps season by season they would be okay. I'm checking into that now. I don't recommend buying either the "complete" or "deluxe" editions.
Season by season should be fine. I own all 8 and I've had no scratches on mine. Although I would say go ahead and upgrade! If the discs in the book of shadows regular version are scratched or have glue on them, call Paramount and they should replace the discs for you. There was another thread on this product that had Paramount's number on it, but I doubt that it would be hard to find on the internet anyway.
Paramount's toll free number for disc replacement 866-383-9855 Email: PHE_CustomerService@Paramount.com
This is a shame. I've drooled over this and was disappointed when my BOS had the problems with glue & scratches and I returned it. I've been hoping to read it was finally up to par but have since finished my season by season collection and can't see spending the money for this even tho I want to badly. Shame on Paramount for lack of Quality Control.
I am extremely disappointed that it did not come with a certificate of authenticity; after all it is a "limited edition special deluxe" version. I don't understand this, because when I tweet with other Charmed fans, they have a certificate; according to Amazon, it's a manufacturing problem.
Has the glue problem ever been fixed? Don't want to waste the money if not. Thanks! I bought set & had no problems with glue or scratches. There was a sticker on wrapping that stated set had been inspected for these problems before sending. The book form set is beautiful and well worth the cost.
You probably didn't buy the delux set as it was sold out as of 2008. So you probably bought the complete series. Both sets are made to look like the Book of Shadows but the complete series version is smaller and has slits to hold the disks. The delux edition is larger and has little foam circle things to hold the disks. The complete series is not numbered as it's not a special release.
Just make sure you buy from a Paramount Home Entertainment authorized retailer or they won't stand behind their product. I have the large BOS,(POS)...good one Freethinker...and more than half,31 to be precise, of the discs had scratches and or glue on them and needed to be repaired. Fortunately I have a local DVD reseller that buffed and polished them for me for a buck a disc,but now the good deal I got on EBay wasn't so good. When I contacted Paramount about replacement discs they basically told me to go FΠ€K myself. Shame on you Paramount for making a defective product in the first place,and then continue selling them even after being made aware of the issue,and then not making it right just because it wasn't purchased at Best Buy. A pox on your house,and may the fleas of a thousand camels infest your armpits!