Most helpful critical review
10 of 10 people found the following review helpful
worst appliance purchase I have ever made
on August 4, 2013
Would give zero stars if possible. No matter how little you make of rice/quinoa/farro, etc, the starch/husk pieces steam out the top and all over counter. And the most I have cooked is 6 cups raw, while it is supposed to allow for 10. This counter top appliance is the least cleanable of any I have ever had. Top gets filthy and sticky from starch inside and out, and yet cannot be removed for cleaning. Insane design! Also, lid has gasket inside which clogs within and underneath, which also cannot be removed. Vent has cover that has to be removed and cleaned, and vent itself is built into top, making it impossible to fully clean. You can never get anything but the removable bowl fully cleaned. Starch runs down outside of cooker, creating sticky mess. Cooker takes longer than other rice cookers. I cannot express how disappointed I am in this. I had a traditional rice cooker for 30 years, which only recently started having problems. It also steams vegis, and does everything this one does, but with less bells and whistles. Not digital, but one button. It turns the appliance on, cooks, then clicks off to "warm" until unplugged. Simple. Does not steam all over the place, and lid can be removed for easy cleaning, without any gasket. And don't get me started on the ridiculousness of complicating a simple rice cooker with a "steam catcher," that clearly doesn't work, but is one more thing to clean. I would give anything to have sent it back, but waited too long to try it, and now am screwed. I will sell at first yard sale, and go back to the traditional rice cooker that has worked forever in the Chinese restaurant industry, and worked in the home version for me for over 30 years. And for half the price! Wow, did I ever screw up here. Save yourself the money and trouble.