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The Art of Framing: Managing the Language of Leadership (J-B US non-Franchise Leadership)
 
 
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The Art of Framing: Managing the Language of Leadership (J-B US non-Franchise Leadership) [Paperback]

Gail T. Fairhurst (Author), Robert A. Sarr (Author)
2.8 out of 5 stars  See all reviews (4 customer reviews)


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Book Description

0787901814 978-0787901813 January 26, 1996 1
Learn the language of persuasion

How does a leader get others to see things the way he or she sees them? These authors assert that one of the most powerful ways is through the precise use of language. Looking beyond the world of business to politics, entertainment, sports, and education, The Art of Framing presents dozens of real-life examples to illustrate how leaders gain support for their vision and inspire prompt action in their constituents by skillfully using language to frame events, ideas and goals at every opportunity. Using these proven technique, you can enjoy the same results.


Editorial Reviews

Review

"The power to frame issues, influence the terms of the discussion, and help people understand opportunities and challenges is a recognized leadership capability. The Art of Framing is a practical primer on framing issues to manage meaning." --Nancy Burgas, district manager, Executive Development, AT&T

From the Inside Flap

Communication and organization experts Gail T. Fairhurst and Robert A. Sarr analyzed hundreds of conversations between employers and their employees to discover how the most effective leaders use language. In The Art of Framing, they present dozens of cases—from business to politics to entertainment—and demonstrate how leaders can gain support and respect by skillfully managing meaning to frame situations, ideas, and goals. It is persuasive evidence that while even the best leaders cannot always control events, they can?and do?influence how situations are seen and interpreted. The Art of Framing presents dozens of real-life examples to illustrate how leaders gain support for their vision and inspire prompt action in their constitutents by skillfully using langage to frame events, ideas, and goals at every opportunity. This book provides proven techniques for using simple yet powerful tools such as stories, metaphors, and visual images to help you: communicate vision and priorities; reduce uncertainty and ambiguity; think on your feet and frame on the spot; achieve and maintain believability; and fram events without manipulating them.

Product Details

  • Paperback: 240 pages
  • Publisher: Jossey-Bass; 1 edition (January 26, 1996)
  • Language: English
  • ISBN-10: 0787901814
  • ISBN-13: 978-0787901813
  • Product Dimensions: 8.8 x 6 x 0.9 inches
  • Shipping Weight: 14.1 ounces
  • Average Customer Review: 2.8 out of 5 stars  See all reviews (4 customer reviews)
  • Amazon Best Sellers Rank: #538,679 in Books (See Top 100 in Books)

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Customer Reviews

4 Reviews
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Average Customer Review
2.8 out of 5 stars (4 customer reviews)
 
 
 
 
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36 of 40 people found the following review helpful:
1.0 out of 5 stars Amazon.com has far better books, August 25, 1999
By A Customer
This review is from: The Art of Framing: Managing the Language of Leadership (J-B US non-Franchise Leadership) (Paperback)
Having already done extensive reading on charismatic leadership and the unique role of language in this ambiguous process, I was disappointed with this particular endeavor. It was too basic and shallow to be of any practical guidance. Certainly effective leadership depends on much more than the creative use of metaphor, analogy, and the like. I strongly suggest other books that take the idea of language and leadership much farther than this work, and with a much more academic, thorough and compelling approach, including Jay Conger's work on charismatic leadership (The Charismatic Leader: Behind the Mystique of Exceptional Leadership, Jay A. Conger, Jossey-Bass Publishers, 1989)
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6 of 7 people found the following review helpful:
4.0 out of 5 stars An Effective Account of Framing in Business Settings, February 25, 2010
This review is from: The Art of Framing: Managing the Language of Leadership (J-B US non-Franchise Leadership) (Paperback)
As used in the book, "framing" refers to how a person through speech, culture, etc comes to interpret their experience. For example, business competition might be interpreted through the frame of "sports" (i.e. "get your head in the game","teaming").


The Art of Framing is not a comprehensive linguistic analysis of framing. While attempting to aid business leaders, the book also isn't a theoretical analysis of leadership communication. Instead, the book strives to clarify and explore (very) casually the role of framing in business leadership contexts without delving beyond everyday concepts---as in, this is not a sociological or rigorous psychological analysis. The book is written for laymen and is meant to provoke thought and inspire self-development. I recommend this text as a starting point for people trying to improve their communication skills.

As a side note, I've never written a review and don't unless I have a really good reason to. However, I felt compelled to in this case because, prior to my entry, The Art of Framing had a 1-star rating. This book without question does not deserve that low a score----writing style alone should give the author at least 2-stars. It's well written and, because it is also effective at what it's supposed to accomplish, I gave it a 4-star rating.
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5.0 out of 5 stars Not for sales gurus or communications PhD's, but useful for everyone else, April 5, 2011
This review is from: The Art of Framing: Managing the Language of Leadership (J-B US non-Franchise Leadership) (Paperback)
I found this to be a particularly useful book to explain how "framing" and "managing meaning" is fundamental to successful leadership. The book was published 15 years ago as I write this review, and work in the fields of leadership and communication has surely developed, but I still did not find this book to be dated.

It is not too academic nor too deep on the subject of leadership to distract from the purpose--understanding the effective use of language in management. It's perfect for a "practiced novice" like myself who is looking to discover new ideas and put labels on existing but amorphous ones. The snippets of actual conversations that included from their research could sometimes seem out of context but anyone who has worked in a production environment can practically visualize these conversations taking place. They also make passing reference to previously published studies on langauge and leadership and those who want to delve further into a concept can and should look up the source material.

Lots of useful information on how to value the concept of framing, recognize when it's taking place, and harness it to be more effective in your job. The book is filled with practical tips like using "miracle questions" (what if?) and "exception framing" to help shape people's understanding, to name just two. Perhaps this is part of "Sales 101" but as an HR leader, I found this exceptionally useful, especially since it was presented as a way to help people see alternatives, not how to manipulate people or win an argument. Powerful stuff to be sure.

It may not be for everyone, but this is a book I'll keep on my shelf for future reference.
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Inside This Book (learn more)
Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
repeatable contexts, powerless speech forms, skilled framers, objectivity framing, exception framing, framing opportunities, framing opportunity, framing attempts, reality framing, framing skills, emergent goals, framing tools, archetype studies, two different faces, managing meaning, communication goals, leadership moments
Key Phrases - Capitalized Phrases (CAPs): (learn more)
Total Quality, Jesse Jackson, Backward Glance, Bell Atlantic, Speaker Dialogue Explanation, United States, Lee Iacocca, Bob Sarr, Kroger Company, Peter Senge, Ralph Stayer
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