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The Art of Giving Quality Service (Paperback)

by Mary S. Gober (Author)

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Product Details

Paperback: 111 pages
Publisher: Gober & Associates International (January 1999)
Language: English
ISBN-10: 0962456306
ISBN-13: 978-0962456305
Product Dimensions: 8.5 x 5.5 x 0.5 inches
Shipping Weight: 7.2 ounces
Average Customer Review: No customer reviews yet. Be the first.
Amazon.com Sales Rank: #1,206,106 in Books (See Bestsellers in Books)

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1 book cites this book:

Converting Customer Value: From Retention to Profit by John A. Murphy on page 94, and Back Matter

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