The Art and Power of Facilitation: Running Powerful Meetings (Business Analysis Essential Library) [Paperback]

Kathleen B. Hass (Author), Alice Zavala (Author)

Book Description

Publication Date: October 29, 2007 | ISBN-10: 1567262120 | ISBN-13: 978-1567262124

A Volume of the Business Analysis Essential Library Series

The heart of the business analyst's role is to drive various constituencies through processes to achieve consensus on the needs of the business. Successfully facilitating meetings whether a one-on-one interview or a larger presentation is essential to business analysis. The Art and Power of Facilitation: Running Powerful Meetings provides powerful tools that the business analyst can use to negotiate through the myriad of meetings, informal work sessions, and formal workshops that are necessary to develop business requirements.

Table of Contents

Chapter 1: To Meet or Not to Meet...That Is the Question
Chapter 2: Meeting Management Best Practices
Chapter 3: Facilitation Its an Art and a Science
Chapter 4: The Business Analysts Facilitation Toolkit
Chapter 5: Requirements Elicitation Meetings
Chapter 6: Requirements Analysis Meetings
Chapter 7: Requirements Specification Review Meetings
Chapter 8: Deliverable Verification and Validation Meetings
Chapter 9: Closing Comments

Editorial Reviews

About the Author

Alice Zavala, PMP is a Senior Project Management Consultant with Management Concepts. With over 30 years experience in business analysis, project management, process engineering, adult education, and information technology, she has worked in both the corporate and government environments. Prior to joining Management Concepts she served as the Director of Enterprise Project Office with CitiFinancial, and before that, Director of Client Services with Provent.

Kathleen B. Hass, PMP is the Project Management and Business Analysis Practice Leader for Management Concepts. A prominent presenter, author, and lecturer in strategic project management and business analysis, Ms. Hass' expertise includes leading technology and software-intensive projects, building and leading strategic project teams, and conducting program management for large, complex engagements. She has more than 25 years of experience in project management and business analysis, managing large, complex projects in the airline, telecommunications, retail, and manufacturing industries and in the U.S. federal government.

Product Details

• Paperback: 190 pages
• Publisher: Management Concepts, Inc (October 29, 2007)
• Language: English
• ISBN-10: 1567262120
• ISBN-13: 978-1567262124
• Product Dimensions: 8.9 x 5.9 x 0.6 inches
• Shipping Weight: 12.8 ounces (View shipping rates and policies)
• Average Customer Review: 4.0 out of 5 stars  See all reviews (1 customer review)
• Amazon Best Sellers Rank: #653,558 in Books (See Top 100 in Books)

Customer Reviews

Most Helpful Customer Reviews

2 of 4 people found the following review helpful:

4.0 out of 5 stars A Stock reference for every BA, February 18, 2008

By 

Ieasha M. Taitano (USA) - See all my reviews
(REAL NAME)   

This review is from: The Art and Power of Facilitation: Running Powerful Meetings (Business Analysis Essential Library) (Paperback)

As a body of knowledge blooms for business analysis, you will find this book (and the others in its series) engaging and helpful. The books most positive feature is its format. By dividing the BA Body of Knowledge into smaller sub-categories, they have created a digestible portion, which then becomes easy to assimilate and add into your everyday working regime.