Inside the Minds: The Art of Retail is the most authoritative book ever written on the ins and outs of retailing - through all channels. Featuring Chairmen, Presidents and CEOs representing some of the world's leading retailers, this book provides a broad, yet comprehensive overview of all aspects of the industry and the keys to conceptualizing, differentiating and delivering a successful and profitable product. From the history of on-line retail to the steps involved in building a name analogous to convenience, authors pull readers through all methods for efficiently reaching the consumer and expertly delivering product to market. From revamping a brand, to the particulars around excellent customer service, as well as finding and retaining the best employees, authors articulate the finer points around retail now, and what will hold true into the future. The different niches represented and the breadth of perspectives presented enable readers to get inside some of the great minds driving the world of retail, as experts from all sides offer up their thoughts around the keys to success in the fascinating industry.
FREE Two-Day Shipping for students on millions of items. Learn more |
Book Description
Editorial Reviews
From the Publisher
This book is written by:
James W. Keyes, President & CEO, 7-Eleven, Inc. - A New Brand of Retail
R. Whitney Anderson, Chairman & CEO, MotherNature.com - The Successful Online Retailer
Steven G. Puett, President & CEO, Las Vegas Golf & Tennis - Knowing Your Business Means Knowing Your Customer, First
Jeffrey W. Griffiths, President & CEO, Electronics Boutique Holding Corp. - The Retailer as Artist
Ken Walker, President & CEO, Meineke Car Care Center, Inc. - Reaching the Customer
Marc C. van Gelder, President & CEO, Peapod - Attracting the Customer
Jeffrey Stone, President & CEO, Tweeter Home Entertainment Group, Inc. - The Art of Customer Service
Kip Tindell, CEO, President and Co-Founder, The Container Store - The Principles of Retailing
Perk Perkins, President & CEO, The Orvis Co. - Orvis - Multi-Channel Retailing of an Authentic Lifestyle
Dick Dickson, President & CEO, The Paradies Shops - A Vision for Retailing and Other Points of Interest
Sheila O'Connell Cooper, Former President & CEO; Former EVP & Board member - The Pampered Chef; Mary Kay Corp. - The Unique Qualities of Direct Selling
Product Details
Would you like to update product info or give feedback on images?
|
Customer Reviews
|
Share your thoughts with other customers:
|
||||||||||||||||||||||
|
Most Helpful Customer Reviews
2 of 2 people found the following review helpful:
5.0 out of 5 stars
Very good practical advice for business growth,
By Francis "Fran" (New York, NY, USA) - See all my reviews
This review is from: The Art of Retail: CEOs from 7-Eleven, Orvis, Meineke & More on Succeeding in the World of Retail, Developing and Promoting Winning Stores, Products & Teams (Inside the Minds) (Paperback)
I appreciate the format of the book, which provides perspectives from many different types of retailers and of many different sizes. Very interesting to see the different problems confronting each, as well as which issues confront all. Even better, though, is the approach each takes to common problems. Only history will show which ones are most most successful, but all in all a good book for people looking for ideas on how to grow their own retail operations.
Share your thoughts with other customers: Create your own review
|
|
Inside This Book
(learn more)
First Sentence:
At 7-Eleven, we have a very unique perspective on the business of convenience retailing. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
online retailing, product assortment, online retailers, sales consultants Key Phrases - Capitalized Phrases (CAPs): (learn more)
The Container Store, O'Connell Cooper, Operations Manager, United States, Las Vegas Golf, The Paradies Shops, Yellow Pages New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
At 7-Eleven, we have a very unique perspective on the business of convenience retailing. Read the first page Key Phrases - Statistically Improbable Phrases (SIPs): (learn more)
online retailing, product assortment, online retailers, sales consultants Key Phrases - Capitalized Phrases (CAPs): (learn more)
The Container Store, O'Connell Cooper, Operations Manager, United States, Las Vegas Golf, The Paradies Shops, Yellow Pages New!
Books on Related Topics | Concordance | Text Stats Browse Sample Pages:
Front Cover | Table of Contents | First Pages | Back Cover | Surprise Me!
Citations (learn more)
This book cites 2
books:
- Board of Directors by Michael J Cooper on page 164
- Mary Kay - 3rd Edition: Miracles Happen by Mary Kay Ash in Back Matter
Suggested Tags from Similar Products(What's this?)Be the first one to add a relevant tag (keyword that's strongly related to this product).
|
Sell a Digital Version of This Book in the Kindle Store
If you are a publisher or author and hold the digital rights to a book, you can sell a digital version of it in our Kindle Store.
Learn more
Customer Discussions
|
This product's forum
Active discussions in related forums
Search Customer Discussions
|
Related forums
|
