Wish you had the secret to building and motivating an exceptional practice team, better managing accounts receivable, maintaining the ideal inventory, and initiating an effective marketing plan? Whether you're a veterinarian, a practice manager, a motivated team member, or a veterinary student, this book by consultant Mark Opperman, CVPM, offers the key to all this and more-plus worksheets that will help you exercise your new expertise right away.
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Most Helpful Customer Reviews
23 of 28 people found the following review helpful:
5.0 out of 5 stars
A treasure house of useful and practical information!,
By kriss@flash.net (Colorado, USA) - See all my reviews
This review is from: The Art of Veterinary Practice Management (Hardcover)
In The Art of Veterinary Practice Management, Mark Opperman concisely and clearly reveals the principles and techniques that can turn any practice into a Practice of Excellence. Each page is loaded with the wisdom that has led hundreds of veterinary practices nationwide to consult with Mr. Opperman to improve their day to day operations, level of customer satisfaction and profitability. This book can be applied immediately to situations and processes that practice managers and veterinarians encounter on a daily basis. A bonus is the exhaustive section of forms. You won't find a more thorough, complete or practical publication on the art of veterinary practice management. This book is perfect for the veterinary student who wishes to make a great start to their career, a practicing veterinarian who wishes to attain a higher level of professional and personal satisfaction, or the practice manager who desires to achieve excellence in their profession. This is THE definitive handbook on practice management.
7 of 7 people found the following review helpful:
4.0 out of 5 stars
Great Resource for beginners or those seeking improvement,
By
This review is from: The Art of Veterinary Practice Management (Hardcover)
Overall a wonderful tool for the first time veterinary practice manager, or for the manager looking to constantly improve all aspects of practice management. This book reads easily and concisely. The examples of job descriptions, hosptital forms, and team building suggestions are perfect for using as a template for your practices goals.
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