The Art of Winning Conversation [Paperback]

Morey Stettner (Author)

Book Description

Publication Date: March 14, 1995

This guide offers a three-step approach that shows readers how to sell their ideas in any situation - whether it's asking the boss for a raise or strengthening relationships with family and friends. Readers will find a toolbox full of tips and techniques, including self-tests, role-plays, scripts, memory joggers and more that should help them overcome objections, build empathy, and radiate a more winning personality.

--This text refers to an out of print or unavailable edition of this title.

Product Details

• Paperback: 324 pages
• Publisher: Prentice Hall Press (March 14, 1995)
• Language: English
• ISBN-10: 0131257668
• ISBN-13: 978-0131257665
• Product Dimensions: 8.9 x 5.9 x 1 inches
• Shipping Weight: 1.2 pounds
• Average Customer Review: 3.8 out of 5 stars  See all reviews (5 customer reviews)
• Amazon Best Sellers Rank: #2,405,750 in Books (See Top 100 in Books)

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Customer Reviews

Most Helpful Customer Reviews

16 of 16 people found the following review helpful:

5.0 out of 5 stars Fascinating, easy-to-use suggestions that really helped me, February 9, 2000

By A Customer

This review is from: The Art of Winning Conversation (Paperback)

I can honestly say that this book has been a huge help to me in a variety of business situations. I used to dread being selected to run meetings and make client presentations. Stettner's suggestions have given me a lot more confidence and a much stronger ability to organize what I'm saying and make points persuasively. Learning to listen more effectively has also helped me in a number of difficult one-on-one negotiations. Unlike the reader below, I found the book to be well-organized and interesting throughout. Stettner's common-sense approach makes for a refreshingly non-technical read. I'd recommend it to anyone.

16 of 17 people found the following review helpful:

5.0 out of 5 stars A Fine Mastery of Communication Skills, October 4, 1999

By A Customer

This review is from: The Art of Winning Conversation (Hardcover)

I've read many, many books with a somewhat similar topic and I have to truly compliment Mr. Stettner for this one. This book will definitely help you in your daily dealing with people, family members and especially for those working in corporate world. It prepares you and provides pointers that help you strategize your thoughts before speaking. As Mr. Stettner would say "Prepare, Listen and Speak". For my job as a Public Affairs person, I am extremely please with the suggestions in the book. Personally and professional, I value this book as a "wise" investment and one that I will refer back to for a long time.

2 of 2 people found the following review helpful:

5.0 out of 5 stars A must for entrepreneurs, April 7, 2006

By 

Riça Night "Editor / Writer / Seminar Leader" (Toronto, Canada) - See all my reviews

This review is from: The Art of Winning Conversation (Paperback)

A superior book on interpersonal communications, with an emphasis on being persuasive.

The "winning" in the title refers to "winning people over" and to the "win-win" approach that Stettner so energetically advocates.

Proposes a three-step model for effective persuasion: prepare, listen, and then speak. Wisely accentuates the first two stages, which are typically ignored or inadequately addressed by ineffectual persuaders.

Furnishes first-rate material on establishing credibility, employing "the magic of three," listening nonjudgmentally (particularly under less-than-ideal conditions--e.g., when we find the speaker annoying or the message distasteful), asking questions effectively (going well beyond the standard open-versus-closed discussions), and exhibiting enthusiasm.

Highly recommended.