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4 of 4 people found the following review helpful:
1.0 out of 5 stars Artificial Is Right, April 15, 2010
By 
Frank Borelli (HAWLEY, PENNSYLVANIA, US) - See all my reviews
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This review is from: 8' Artificial Phoenix Coconut Palm Tree with BENDABLE Trunk, with No Pot
The tree looks too fake and the quality is very poor for the price charged.
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1.0 out of 5 stars No customer service, December 29, 2011
Amazon Verified Purchase(What's this?)
This review is from: 8' Artificial Phoenix Coconut Palm Tree with BENDABLE Trunk, with No Pot
I like the way the palm tree looks, but I have trouble with the fronds. The bendable trunk has round holes in it where the fronds are inserted. I inserted the fronds with the trunk standing straight up. When I was finished, it looked really cool. Then I bent the trunk for a more realistic appearance, and all of the fronds swung to the lowest side. Suddenly my palm tree looked like it went through a hurricane. All of the fronds had swung to the low side of the tree, making the other 3/4 of the tree look empty. I tried calling customer service, but got no answer. I emailed them twice and got no response...even though they claim they will respond in 24 hours. I will be returning the tree due to lack of customer service.
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