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Top Customer Reviews
Each bag was almost 4 lbs.
I have a certified postal scale, and weighed each bag. One was 3 lbs, 14 oz.; the other was 3 lbs, 15 oz.
I was shorted by a total of 3 ounces (or over-charged by .56 cents). But the over-all price was better than I'd seen elsewhere for the same amount of flour.
I had to pay $13 postage (automatically assigned by Amazon.com); for a Priority Mail medium flat-rate box that sells at ALL Post Offices for $11.35. Priority Mail is the least expensive option this seller allows. Everyday economy shipping would have been fine with me.
Both bags looked like they were processed in the seller's store (like in the back room, from a bulk container - into smaller home-made packages).
The heat-welds on both 4 lb bags were not carefully inspected. Both bags had separation at the top welded seams, and some product leaked out into the plastic grocery bag the two packages were placed into (it was tied in a knot), before placing the product into the postal shipping box.
Only one bag of flour was labeled.
This seller is obviously a small operation with few workers/employees, or a 'Mom-n-Pop' with their family/relatives helping out in the store.
I am sure that the seller had many orders, and needed to rush out many parcels before the holidays; but I would rather it take a day or two longer for my package (common shipping), to make sure it arrives in one piece, and not have the possibility of contamination by a botched rush job.
I would order from them again, but hope that these critiques help their business improve.
The package was intact when recieved from the post office but was leaking flour. The bag of teff inside the mailing envelope had exploded. I decided to keep it because it was all still relatively contained and I felt the possibility of contamination was small. However, what a mess! This seller should rethink thier packaging if they wish to continue selling via mail order.
The quality of the t'eff flour inside seems ok, however has a strange smoky flavor. Also, from the way it feels in my body, it may have significant wheat contamination or may even be cut with wheat flour. So if you are gluten free or wheat allergic order elsewhere.
My bottom line? I think I'll stick with bob's red mill next time. More expensive, but better quality and hopefully won't arrive exploded.