The Assertiveness Workbook: How to Express Your Ideas and Stand Up for Yourself at Work and in Relationships (Paperback)

by Randy J. Paterson Ph.D. (Author) "Two kinds of people pick up books on assertiveness..." (more)
Key Phrases: receiving negative feedback, constructive confrontation, receiving positive feedback, The Assertiveness Workbook, Practice Session, Key Point (more...)

Editorial Reviews

Product Description
This self-directed program teaches readers to speak up and say what they mean at work and at home. Written supportively, it uses proven cognitive behavioral techniques to help individuals build self-confidence, set boundaries, and determine appropriate responses.

Product Details

• Paperback: 200 pages
• Publisher: New Harbinger Publications; 1 edition (December 30, 2000)
• Language: English
• ISBN-10: 1572242094
• ISBN-13: 978-1572242098
• Product Dimensions: 9.9 x 7 x 0.6 inches
• Shipping Weight: 15.2 ounces (View shipping rates and policies)
• Average Customer Review: 4.6 out of 5 stars See all reviews (12 customer reviews)
• Amazon.com Sales Rank: #8,181 in Books (See Bestsellers in Books)

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  #27 in	Books > Health, Mind & Body > Self-Help > Self-Esteem
  #41 in	Books > Business & Investing > Skills > Communications
  #64 in	Books > Health, Mind & Body > Psychology & Counseling > Social Psychology & Interactions

Customer Reviews

Most Helpful Customer Reviews

37 of 37 people found the following review helpful:

5.0 out of 5 stars BUY IT NOW!, June 16, 2007

By	Cecilia "loves to read" (Louisiana) - See all my reviews

If you're reading this review, you probably suspect that you have a problem with assertiveness, so take the first step towards improving your life by purchasing this book. If you have a problem saying no to unreasonable requests, if your legitimate and reasonable requests for what you need are repeatedly denied, ignored, or trivialized, if you feel surrounded by manipulative, controlling people, if you have been in a long-term verbally abusive relationship, if you are easily intimidated by aggressive people, or even if you're just mildly curious, this book will be invaluable to you. It's not just a quick read, though. It has thought-provoking exercises to help you determine why you have difficulty asserting yourself as well as practice exercises to prepare you to be assertive when the need arises. Even if you don't think you need improvement, this book is a great resource on communication.

84 of 94 people found the following review helpful:

5.0 out of 5 stars A practical Book, February 16, 2001

By A Customer

This book was easy to read, easy to understand and very easy to apply immediately to life circumstances. I particularly found useful the chart of behaviors and the aspects of appearance very well written, vivid and clear. This book was full of accurate user friendly information that anyone would be able to apply in their lives whatever their circumstance or job.

47 of 51 people found the following review helpful:

4.0 out of 5 stars A portable behavior coach , March 13, 2005

By	N. Larrabee (Tarrytown, NY) - See all my reviews (REAL NAME)

Being a passive personality, I went looking for some kind of guidance after a recent confrontation. It goes through many basic terms and concepts of human relationships and behavior. The author wants us to understand assertiveness before trying to put new ways of thinking into practice. The important part of the author's lesson is reminding us that assertiveness is part of a person's behavior but is not the person. It builds up to the ten steps of preparing for a confrontation. The written exercises are useful, the diagrams and check boxes not so much. Some terms were basic but many times when things are not working right, we have to be reminded of the basics. Personally, I would not choose to use the assertiveness scorecards in my regular day-to-day routine. It goes over what a DESO script, Describe, Express, Script, Outcome; could mean to anybody's personal and work relationships. How one can change a few steps in giving criticism to create positive feedback. The Assertiveness workbook makes you take a breath, and think before speaking. Clear, easy-to-read, straight-to-the-point chapters are there to help when needed.