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2 Reviews
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4.0 out of 5 stars
Very interesting book,
By
This review is from: Assessing Business Excellence, Second Edition (Paperback)
A very interesting book and sheds some light on different excellence models and self-assessment techniques.... a must have book
4.0 out of 5 stars
It is the right book for the right tool,
By Omar Najjar (Jeddah, Saudi Arabia) - See all my reviews
This review is from: Assessing Business Excellence (Paperback)
The book helped me alot through my master thesis in self-assessment and also to practice the tool in my company. It helps every one who wants to know more about why organizations need the self-assessment tool, the various models available for assessment, and the different approaches for implementing self-assessment. The only negative is that it does not include case studies. Any way I did not expect that one book can contain every thing I want.... But the book supplies me with 90% of what I need to know about the subject.
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Assessing Business Excellence, Second Edition by Leslie J. Porter (Paperback - April 1, 2004)
$61.95
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