The book is what the title suggests: an imaginative and candid introduction to conflict resolution fit in an A-to-Z framework. It's a pleasure to read . . . free of the dead hand of write-like-a-lawyer prose.
--Koncision Book Note by Ken Adams, J.D.
About the Author
Victoria Pynchon is an attorney-mediator with ADR Services, Inc. in Century City and an arbitrator with the American Arbitration Association in Los Angeles, California. She is the co-founder of She Negotiates Consulting and Training, a negotiation training and consulting service for women professionals, executives, managers and entrepreneurs. Victoria received her LL.M degree in Dispute Resolution in 2006. Her new book, Success as a Mediator for Dummies, is due out from Wiley in April, 2012. Victoria lives in Los Angeles with her husband, attorney Stephen Goldberg.