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A is for Asshole: The Grownups' ABCs of Conflict Resolution Paperback – October 20, 2010


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Product Details

  • Paperback: 182 pages
  • Publisher: Reason Press (October 20, 2010)
  • Language: English
  • ISBN-10: 0986766607
  • ISBN-13: 978-0986766602
  • Product Dimensions: 10 x 7 x 0.4 inches
  • Shipping Weight: 10.4 ounces
  • Average Customer Review: 4.5 out of 5 stars  See all reviews (16 customer reviews)
  • Amazon Best Sellers Rank: #1,555,254 in Books (See Top 100 in Books)

Editorial Reviews

Review

The book is what the title suggests: an imaginative and candid introduction to conflict resolution fit in an A-to-Z framework. It's a pleasure to read . . . free of the dead hand of write-like-a-lawyer prose. 
--Koncision Book Note by Ken Adams, J.D.

About the Author

Victoria Pynchon is an attorney-mediator with ADR Services, Inc. in Century City and an arbitrator with the American Arbitration Association in Los Angeles, California. She is the co-founder of She Negotiates Consulting and Training, a negotiation training and consulting service for women professionals, executives, managers and entrepreneurs. Victoria received her LL.M degree in Dispute Resolution in 2006. Her new book, Success as a Mediator for Dummies, is due out from Wiley in April, 2012. Victoria lives in Los Angeles with her husband, attorney Stephen Goldberg.

Customer Reviews

4.5 out of 5 stars
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See all 16 customer reviews
This book was a must read for everyone in our profession.
Therese Gray
It captures you and allows you to put into place those who make your life miserable and... provides a way to deal with them.
Southern Lady
Great, practical advice on how to deal with a variety of people in a productive manner.
Nancy

Most Helpful Customer Reviews

5 of 5 people found the following review helpful By Mr. Peter Carroll on November 29, 2010
Format: Paperback Verified Purchase
I have been following Victoria Pynchon's blog for some time and when I saw this title advertised wanted to get it straight away.

Victoria has used an old fashioned teaching premise to explore the personalities that we all meet and know in our lives (whether we are involved professionally in Conflict Resolution or not).

I was amused by many of her anecdotes and spotted many people tyoes that I know and have been!

Great book, I recommend it
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4 of 4 people found the following review helpful By Judy Jaya on November 1, 2010
Format: Paperback
I've been a journalist for more than 20 years and have suffered through my share of business negotiations in my career. I might have scored higher on the pay role had I had this book a decade or two ago. Now as a journalist/entrepreneur focusing on the work life merge, with the help of Victoria Pynchon's book I control of my bottom line with more precision. The FCC might take issue with a chunk of these alphabetic words of prose, but the wisdom behind them landed me a chunk of change at the negotiating table.
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3 of 3 people found the following review helpful By Pauline on November 16, 2010
Format: Paperback Verified Purchase
With the word precision of a poet, Victoria Pynchon has blazed a trail through the snoozy language of social psychology and jurisprudence and made us a fun take-charge primer on conflict. Starting with the funny forward where she dedicates letters in the book to key people in the book's genesis right through to the comic characters munching at the back cover this is an easy happy read (think airplane ride or a lazy holiday day-off). You get options and optimism with a strong dose of practical. As a peace monger though - I can see the revolution she's after - one conflict at a time.
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3 of 3 people found the following review helpful By Southern Lady on December 3, 2010
Format: Paperback
Love the book - Victoria is laugh out loud funny and the book such an easy read. It captures you and allows you to put into place those who make your life miserable and... provides a way to deal with them. Great primer for dealing with college classmates or corporate lug-nuts.
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2 of 2 people found the following review helpful By Jerald Lazar on December 14, 2010
Format: Paperback
We live in pugnacious times...

Whether you pick fights, are picked on by fighters, or are picked to help settle fights, this is an indispensable manual to lubricating all manner of frictive human behavior, conveniently and cleverly categorized alphabetically...

Victoria Pynchon, litigator and mediator nonpareil, packs a ton of wisdom about how to creatively settle disputes into these 26 poetic essays, each of which incorporates delightfully instructive anecdotes from her own practice... They read like New Yorker short stories, but with resolutions and lessons more clearly and elegantly spelled out ... You'll be tempted to quote the epigrammatic epiphanies to all your friends (on Facebook and in real life), but the true pleasures are to be found in each of the journeys that have led to these revelations...

Whether you're dealing with a noisy neighbor or a shoe-bomb terrorist, there are prescriptions here that will work on any antagonist and any situation... But this is far more than a self-help book... It's a pop-culture infused meditation on how we manage to get embroiled in soul-sapping combat, and what we need to do to move from conflict to cooperation -- on both personal and community levels...

As underscored by Dean Murray's entertaining illustrations, this book is lighthearted but not lightweight... Every entry, from A**hole to Zen Master, provides much to be savored and reflected upon...

Buy 3 copies -- one for yourself, one for your best friend, and one for your worst enemy ... You will all equally, and mutually, benefit...
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2 of 2 people found the following review helpful By Sidney Dickstein on December 28, 2010
Format: Paperback Verified Purchase
Written by a professional mediator, this very well-written book puts forward valuable ideas and lessons for a happier life, community, nation and world. Its format, A to Z, while amusing, provides auto-stops for absorbtion and reflection which its deep analysis of human conduct --- and misconduct --- clearly demands.
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1 of 1 people found the following review helpful By mickhubb on April 13, 2012
Format: Kindle Edition Verified Purchase
A bit of sarcasm in book, but I drove the a-hole NUTS till he cracked! All is well now, Thanks needed this!!!
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Format: Kindle Edition Verified Purchase
This is a great book, very easy to read, each letter introduces a concept/idea, it would be great to have a summary at the end of the book rather than, or on top of the summaries provided in each chapter. But still, reading it was an enjoyable experience.
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