Amazon.com: Asus Z8NA-D6C Intel Tylesburg 24D LGA1366 ATX 48GB DDR3 Motherboard: Electronics

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Technical Details

CPU: Dual Socket LGA1366, QPI upto 6.4GT/s; SupportsQuad-Core Intel Xeon X5500 Series (95W)
Quad-Core Intel Xeon E5500 Series (80W) Quad-Core Intel Xeon L5500 Series (60W/38W)
Chipset: Intel 5500 & ICH10R Memory:6x DDR3-1333/1066/800 DIMM,Triple Channel,Reg/Unbuffered, ECC/non ECC , Max Capacity 48GB(RDIMM)/24GB(UDIMM)
Slots: 1x PCI-Express x16 Slot(Support PCI-Express 2.0); 2x PCI-Express x8 Slot; 1x MIO Slot for Audio card; 1x PCI 32bit/33 MHz Slot
SATA: 6x SATA2 Ports, Support RAID 0, 1, 10, 5 Video: Aspeed AST2050, w/8MB DDR VRAM
LAN: 2x Intel 82574L Fast Ethernet Controller
Ports:4x USB 2.0 Ports (2 rear,1 by header,1 Type A USB connector);2x PS/2 Ports;2x Serial Ports (1 rear, 1 by header);1x VGA Port;2x RJ45 LAN Ports
Power Connector: 24pin ATX & SSI power connector; 1x 8pin ATX & SSI 12V power connector

Product Description

Asus Z8NA-D6C Dual LGA1366 Xeon/5500/DDR3/V&2GbE/ATX Server Motherboard

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Average Customer Review

1.0 out of 5 stars (1 customer review)

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Most Helpful Customer Reviews

3 of 9 people found the following review helpful:

1.0 out of 5 stars ASUS provides notoriously BAD costumer support, May 10, 2010

By

John Smith - See all my reviews

Amazon Verified Purchase(What's this?)

This review is from: Asus Z8NA-D6C Intel Tylesburg 24D LGA1366 ATX 48GB DDR3 Motherboard (Personal Computers)

case #817359
ID is: WTM20100508449427306
ID is WTM201005061253303951

ASUS customer support sucks.

The context:
The ASUS motherboard has an old version of BIOS which does not support the latest Intel CPU so I could not update BIOS simply because MB does not POST. Therefore, only two reasonable options: to RMA MB or to change the BIOS chip (or third option to buy previous CPU, flash BIOS and put back the intended CPUs).

I have made the request and got the following reply - Reply on request ID is WTM201005061253303951:

>"To order a replacement BIOS chip please contact our BIOS Department by calling 812-282-2787 option 1, then option 3. BIOS Department Hours Monday - Friday 9am - 4:30pm"

I did exactly that and was asked to leave the message with my case number. What case number? In the reply to my request there is no case number there is only ID# WTM201005061253303951. So I left this ID number.
Yet, it seemed that ID number is probably not the "case #" I was asked to leave so, I got in contact with Asus online support and after explanation of issue they issued the case under #817359; therefore now I know what the case number I have been asked to leave;

Was it be more convenient for customer to do so at the beginning?

I called back to BIOS Department and again was asked to leave the message, this time I knew what case number I was asked to leave. So far there is no any feedback and I have no means to track the progress; another call to BIOS department and again has asked to leave the message (I left message second time). It is really frustrating experience...

My question for ASUS is: when and how I may get the BIOS chip?

I'll try to avoid ASUS product, supermicro is so more responsive and pleasant to work with.

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